System Specialist

Job Title: IT Systems and Security Specialist

Job Number: 535166

Work Type: Administrative & Professional

Senior Management Area: Natural Resources

Health coverage options

• Plans and premiums for July 2025 to June 2026

Paid Leave (Faculty)

• Annual Leave: 192 hours/year (4.8 weeks for vacation that is accrued)
• Sick Leave: 1040 hours bank (6 months) with access to it day one
• Additional Paid Holidays: 8 holidays are observed throughout the year. In addition, the university is closed for “Winter Break” between Dec. 25 – Jan. 1 each year.

Retirement Options (Faculty)

Continuing Education

• Tuition Assistance and Reimbursement

Job Description

The College of Natural Resources and Environment (CNRE) is seeking an IT Systems and Security Specialist. The incumbent will be part of an IT team whose chief objective is to ensure continuous and secure operations of CNRE’s IT systems, data storage services, and endpoint system monitoring. The incumbent will play a key role in the implementation of services, data integrity, recoverability and security of the environment.

This will include actively participating in day-to-day proactive support of CNRE faculty, staff, and students including hardware and software support, data storage implementation and support, security system best practices, endpoint management and reporting, and risk compliance. The incumbent will have ownership and/or participation in various projects as assigned in collaboration with CNRE IT leadership.

The successful candidate will utilize communication, presentation and problem-solving skills. The candidate must be able to identify highly complex problems, investigate them, address them, and learn from them. The successful candidate will have excellent customer service skills to work collaboratively and effectively with faculty, staff, and students. They must be energetic and able to function effectively and independently in a fast-moving environment subject to external pressure and frequent interruptions with an ability to advise users in applications, IT systems, storage, and security.

Required Qualifications

• Bachelor’s degree or equivalent experience in computer science or related field.
• Significant experience supporting and maintaining Windows and Macintosh computer hardware systems and software.
• Working knowledge of endpoint management tools like Big Fix, JAMF, or Microsoft Intune.
• Significant knowledge of Microsoft Active Directory and Group Policy.
• Working knowledge of modern scripting languages like Power Shell.
• Experience in developing, implementing, and maintaining security best practices.
• Excellent problem-solving skills.

Preferred Qualifications

• Experience in Linux environments, specifically Ubuntu.
• Experience using a ticketing system.
• Knowledge of android and IOS devices.
• Understanding of various AV and instructional development hardware systems.
• Experience working in higher education.
• Knowledge of data analytics platforms like Splunk.

Overtime Status

Exempt:
Not eligible for overtime

Appointment Type

Regular

Salary Information

70,

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College.

The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research…