General Manager

Who we are:

At Vireo Health, we are not just another cannabis company – we’re a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top‑tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs.

Through employee engagement, community events, and non‑profit partnerships, we’re building more than a business – we’re building a community. As we rapidly expand nationwide, we’re looking for talented, driven, and passionate people to join us. If you’re ready to turn your passion into a career, let’s grow the future together.

We are seeking an energetic and experienced Retail General Manager to join our growing dynamic team! The General Manager is responsible for managing local dispensary Patient Care Coordinators, communicating with patients, handling customer service issues, assisting the dispensary manager, and maintaining an efficient workflow during daily dispensary operations. If you excel at leadership, problem‑solving, building relationships with your team and customers, and owning the store as if it’s your own, this job is for you!

This position will report directly to the District Manager – Retail.

• Manage cross‑functional team of retail operations, including sales, customer service, and inventory management.
• Ensure compliance with all state and local cannabis regulations.
• Develop and implement sales strategies to drive revenue through exceeding sales targets and customer loyalty through increased customer retention.
• Maintain optimal inventory levels and manage replenishment to ensure product availability.
• Monitor labor and material costs to maximize profitability.
• Interface with internal and external stakeholders within the cannabis supply chain.
• Develop and maintain site quality metrics to improve operational efficiency and customer satisfaction.
• Utilize data analysis and reporting tools to assess performance and drive decision‑making.
• Develop marketing tactics for increasing sales.
• Address HR concerns, foster a positive work environment, and ensure employee training on cannabis regulations and products.
• Manage, support, and develop your team to work effectively, increase performance, and grow in their role.
• You are expected to work up to 55 hours a week (including weekends & nights) to successfully manage the retail operations of this store.

• Must have a college degree.
• 3+ years of direct employee management experience.
• 2+ years of leadership in a retail or customer service environment.
• Outstanding customer service skills.
• Ability to communicate effectively with team members, patients, and health care providers.
• Passionate about, and willingness to become knowledgeable about medical cannabis.
• Maintain and safeguard entrusted confidential information.
• Ability to understand, support, and implement community and organizational policies/procedures, along with government regulations.
• Proficiency with MS Office.
• Excellent communication skills, verbal and written.
• Ability to work in a team environment, as well as independently.
• Ability to handle multiple tasks simultaneously.
• Ability to work in a fast‑paced environment.
• Adaptable to change in the work environment.

Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast‑paced, innovative, and full of opportunity — where science meets creativity, and wellness meets culture. At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.

Whether you’re cultivating the highest‑quality plants, crafting cutting‑edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and…