Commercial Parts Pro Store

Position: Commercial Parts Pro  Store 9636

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. It partners with the GM to manage team members. The role has expert knowledge of automotive systems and parts, can source from multiple channels (special order, FDO, second source, etc.),

and directs drivers to ensure timely and accurate delivery. This is a full-time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers to ensure delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second‑source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized
• Effective communication, listening and problem‑solving skills

Essential

Job Skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret safety rules, operating instructions, parts catalogs and procedure manuals; write simple correspondence
• Understand and execute instructions in written, oral, or diagram form
• Complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide
• Use Microsoft Office (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization
• Work an assortment of days, evenings, and weekends as needed

Prior Experience

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals.

Education

High school diploma or GED.

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required.

Physical Demands

Employee will predominantly walk or stand. Must be able to talk, hear, use hands and fingers, reach, climb, balance, stoop, kneel, crouch, crawl. Frequently lift or move up to 50 pounds, occasionally up to 100 pounds. Vision requirements: close, distance, color, depth perception, adjust focus.

Work Environment

Usually inside, occasionally outside exposed to weather. Exposure to moving mechanical parts; high precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; vibration. Noise level moderate.

Commission

Position is eligible for sales commission based on individual or store performance.

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability or any other protected class.

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