Printer Repair Technician

Printer Repair Technician / IT Hardware Engineer

Pertemps Milton Keynes is seeking a Printer Repair Technician to join their Bletchley-based team. This full‑time position offers a salary of £30,000 per annum, with Monday to Friday hours from 9:00am to 5:30pm. The role involves diagnosing, repairing, and testing IT and electronic equipment to component level within a workshop environment. The successful candidate will also support field engineers by assisting with troubleshooting and technical queries received through the helpdesk.

Strong fault‑finding and repair skills are essential, along with the capability to service various devices.

• Diagnose, repair and test equipment to component level.
• Repair and maintain a range of devices including laser printers, inkjet printers, PCs and computer hardware, monitors, EPOS equipment and tills.
• Fault‑find and replace defective electronic components.
• Configure, install and troubleshoot operating systems.
• Provide technical support and guidance to field engineers via telephone and email.
• Assist with incoming technical queries and helpdesk escalations.
• Maintain accurate records of repairs, diagnostics and parts used.
• Ensure all work is completed to a high standard and within agreed timescales.
• Support continuous improvement of repair processes and technical documentation.

• Proven experience repairing both laser and inkjet printers.
• Strong component‑level fault‑finding and repair experience.
• Experience working on PCs, monitors, tills and other electronic hardware.
• Good knowledge of Microsoft Windows operating systems and general IT hardware.
• Ability to diagnose technical issues quickly and effectively.
• Experience providing technical support to engineers or customers.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and problem‑solving skills.

• Experience with EPOS equipment and retail technology.
• Knowledge of networking principles and printer connectivity.
• Relevant Electronics, Engineering or IT qualifications.
• Experience in a workshop repair environment.

• Competitive salary, negotiable based on experience.
• Monday to Friday working hours with no weekend shifts.
• Varied and challenging workload within a supportive team environment.
• Opportunity to develop technical skills across a wide range of equipment.
• Long‑term career prospects and ongoing training opportunities.