Secretary, Administrative​/Clerical

Our client in Bloemfontein is seeking a professional and reliable Secretary to join their team. The successful candidate must be able to work independently and demonstrate a high level of professionalism at all times. This position requires excellent communication skills, strong attention to detail, and the ability to handle sensitive matters with discretion and professionalism.

If you meet the below requirements, we encourage you to apply.

Minimum requirements

• Matric
• Fluent in Afrikaans and English
• Valid driver's license and own vehicle
• Minimum of 3 years' administration experience
• Proficient in Microsoft Office Suite
• Must be willing to work Saturdays, when needed

Skills required

• Excellent written and verbal communication skills
• Strong organisational and administrative abilities
• Time management and the ability to meet deadlines
• Attention to detail and accuracy in all tasks
• Ability to work independently with minimal supervision
• Professionalism and discretion when handling sensitive information
• Customer service and interpersonal skills
• Diary and appointment management
• Filing, record-keeping, and document management
• Multi-tasking and prioritising competing tasks efficiently
• Problem-solving and proactive approach to administrative challenges

Duties and responsibilities

• Manage incoming calls, emails, and correspondence by providing professional, courteous, and compassionate assistance to clients, families, and colleagues
• Schedule and manage appointments, meetings, and diary commitments for management and staff, ensuring optimal organisation and minimal conflicts
• Welcome clients and visitors in a professional and empathetic manner, providing guidance and support during sensitive situations
• Maintain and organise records, files, and sensitive documentation securely and systematically to ensure easy retrieval and compliance with company policies
• Prepare, type, and distribute letters, reports, and other office documents accurately and efficiently
• Manage client queries, requests, and complaints promptly and professionally, ensuring that issues are resolved with care and discretion
• Assist with funeral service coordination, supporting arrangements, documentation, and communication to ensure smooth planning and execution of services
• Process payments, invoices, and other financial documentation with accuracy to support office and financial operations
• Monitor and maintain office supplies, ensuring that resources are available and replenished as needed to avoid disruptions
• Provide general administrative support to management and team members, contributing to the smooth and efficient running of daily operations
• Maintain confidentiality and exercise discretion in all interactions, particularly when handling sensitive client or family information
• Support the team in ad hoc duties as required, demonstrating flexibility and a proactive approach to ensuring operational efficiency

Remuneration

R 7 500 - R 10 000 basic (depending on experience)

Work hours

Monday - Friday: 08h00 - 17h00

Saturdays: 08h00 - 12h00 (when needed)

IMPORTANT:

• Applications close 30 January 2026
• If you did not receive feedback within 14 days, please consider your application unsuccessful
• Only applications submitted via the Ditto Jobs platform will be considered
• Only candidates who meet all our client's minimum requirements will be contacted