E-commerce Customer Service Lead — Hybrid
Job in
Bloemfontein, 9300, South Africa
Listed on 2026-09-07
Listing for:
Placements24
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Ecommerce, Customer Success Management, CRM Systems & Management
Job Description & How to Apply Below
Placements
24 is seeking an experienced E-commerce Customer Service Lead in Bloemfontein to guide the support team and ensure exceptional customer experiences across touchpoints.
The role involves managing the team, developing service protocols, and addressing complex inquiries while driving loyalty and satisfaction. A Bachelor’s degree or equivalent is preferred, with strong CRM skills and leadership abilities.
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