Client Support Coordinator

About the Role

Our client is looking for an organized and responsive Client Support Coordinator to join their hybrid team in Bloemfontein . This role is essential for ensuring seamless support operations and maintaining positive client relationships. You will act as a key point of contact, coordinating client requests, providing information, and ensuring timely resolution of inquiries. This position offers a dynamic blend of office collaboration and remote flexibility, supporting a professional team dedicated to client satisfaction.

• Serve as a primary point of contact for client inquiries and support requests.
• Coordinate with internal teams to ensure timely and accurate resolution of client issues.
• Provide information and guidance on services, processes, and policies.
• Maintain organized client records and track support ticket progress.
• Proactively communicate with clients regarding updates and resolutions.

• Experience in a client support, administrative, or coordination role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency with office productivity software and CRM systems.
• Ability to manage multiple tasks and prioritize effectively.

• Competitive annual salary.
• Hybrid work model for work-life balance.
• Comprehensive medical and dental coverage.
• Opportunities for professional development and career growth.
• A supportive and collaborative office and remote team environment.