Client Liaison Officer

An opportunity exists for a Client Liaison Officer to join the team at our Bloemfontein Mediclinic branch. We are seeking an individual who displays a high level of ethics and integrity while consistently aligning with the Path Care values.

• Grade 12 (Matric)
• Computer literacy: fully proficient on Microsoft Office, Meditech including Test Database and Account Modules advantageous
• Must have customer service and administrative experience
• Must have 2 years’ relevant pathology experience
• Client-focused with excellent attention to detail
• Display initiative
• Ability to problem-solve and multi-task
• Effective communication and interpersonal skills while demonstrating the ability to listen
• Ability to work under pressure, independently as well as in a team
• A positive attitude & flexible work-style
• A strong sense of devotion to quality
• Must be fluent in English with an understanding of Afrikaans
• Must be prepared to work shifts, weekends & public holidays if required
• Must have an acceptable track record/performance record with regard to the technical and behavioural competencies required to perform in this position

• Provide a one stop service to critical supporting doctors in the hospital
• Develop and maintain customer and supporter relationships
• Assist with patient result queries, report processing and ward rounds to detect/identify problems related to Path Care service
• Ensure customer satisfaction by achieving the necessary requirements and outputs
• Assist with login requests

Your contribution to the company will be rewarded with a market-related remuneration package which includes a retirement fund contribution and risk benefits (Group Life and Disability cover), annual bonus, competitive maternity benefits, health care allowance, discounted pathology tests, payment of HPCSA/SANC annual registration fees and developmental opportunities at the Path Care Training Academy.

Closing date:
Monday, 5th October 2026