Trainee Manager; External

Overview

Protect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy. This role is for Trainee Manager (External Applications Only).

• Grade 12 with at least 2 years of retail management experience
• Valid driver’s licence
• Valid  work permit (local)
• Strong accounting skills
• Ability to work under pressure
• Basic computer literacy
• Strong leadership skills
• Strong administrative skills
• Own transport and cell phone
• Sound knowledge of health and safety aspects (OHSA or neighbouring countries legislation)

• Customer Service
• Asset Control:
  Stock
• Asset Control:
  Cash
• Asset Control:
  Fixed Assets
• Human Resource Management
• Store Safety (OHSA) Standards
• Store Trading Standards
• Profitability
• CB Way
• Competencies
  • Strong Human Resources skills
  • Assist Store Manager with non‑compliance actions
  • Assist with Damage, Obsolete and Slow‑moving stock management
  • Strategic Management
  • Assist with development, implementation and management of a Store Business Plan aligned with company strategy
  • Grow and protect market share:
    • Assist with market share growth as defined in the strategy plan
    • Assist with sales budgets and growth objectives by category
    • Promote customer loyalty programmes (e.g. VIC, charge cards)
    • Manage distribution of advertising material
    • Develop action plans to protect market area against competitors
    • Implement and monitor Customer Service strategy
    • Maintain Customer Audits above 95%
    • Provide reliable, prompt Customer Delivery Service
    • Grow and maintain VIC client base
    • Achieve transaction budgets
    • Recommend range improvements suit the market
    • Take action on Customer Surveys
    • Control shrinkage within the Store
    • Manage PIC process
    • Manage Wall‑to‑Wall Stock take
    • Control stock movement inside the store
    • End Control
    • IBT’s
    • Customer Returns
    • Receiving
    • Analyze security requirements and implement changes
    • Manage physical measures
    • Manage Debtors and RD Cheques
    • Manage Petty Cash
    • Manage daily Banking
    • Manage Shorts and overs
    • Manage Cheques and Credit Cards
    • Maintain and protect racking and displays
    • Maintain and protect signage (internal & external)
    • Maintain and protect forklift and generator
    • Maintain and protect IT Equipment and telephone systems
    • Maintain and protect the Safe
    • Recruit and induct all employees
    • Ensure Training & Development are in place
    • Ensure Succession Planning & career pathing is in place
    • Manage manpower requirements per division, store strategy and benchmarks
    • Maintain open communication/relations with the Store Employee Committee
    • Manage Employee Relations
    • Safety aspects (OHSA and neighbouring legislation):
      • Complete checklists
      • Appoint Safety Reps
      • Report incidents
      • Record all incidents
      • Maintain Housekeeping standards
      • Manage Merchandising standards
      • Implement and maintain correct Planograms
      • Maintain Yard and Parking Areas
    • Achieve operating income budget
    • Manage the Store according to the Financial Model, benchmarks, and budgets
    • Achieve the Audit Benchmark – Monitor adherence of company standard compliance
    • Implement and maintain controls and disciplines
    • Implement Corrective Action Plans where necessary

• Takes the lead
• Inspires others
• Assumes responsibility
• Delegates responsibilities to employees
• Stimulates and uses input from others
• Shows appreciation for good performance

• Makes effort to achieve objectives
• Keeps a clear goal in mind
• Seeks solutions when objectives are threatened
• Finishes job on time

• Systematically organizes activities and sets time frames, priorities
• Ensures required means are available on time
• Orders matters efficiently
• Creates understandable plans
• Maintains realistic plan
• Sets priorities

• Delegates work in understandable, structured and verifiable manner
• Provides space and responsibility for task completion
• Delegates enough work to complete own tasks
• Clarifies required results and timing
• Explains why a particular employee is asked
• Regularly checks progress of delegated work

• Maintains effective performance under pressure or when faced with setbacks
• Delivers good results under pressure
• Persists when faced with setbacks
• Maintains even performance under pressure

• Well informed about market developments
• Actively seeks market information
• Think…