Retail Operations Supervisor

About the Role

Our client is seeking a proactive and organized Retail Operations Supervisor to support the smooth running of their stores in Bloemfontein . This role focuses on overseeing daily operational tasks, ensuring compliance with company standards, and supporting the store management team. You will play a crucial role in maintaining store efficiency, managing staff on the floor, and ensuring a high level of customer service.

This position is key to upholding the operational integrity of the business within the Free State province.

• Supervise daily retail operations, ensuring adherence to company policies and procedures.
• Assist in managing staff schedules, breaks, and ensuring adequate floor coverage.
• Oversee stock management processes, including receiving, organizing, and replenishing merchandise.
• Ensure the store is maintained to high standards of cleanliness, safety, and visual presentation.
• Support the training and development of new and existing sales associates.
• Handle customer inquiries and resolve operational issues as they arise.

• Previous experience in a supervisory or assistant management role within retail.
• Strong understanding of retail operations, including inventory management and customer service.
• Excellent organizational and time-management skills.
• Good communication and interpersonal abilities.
• Ability to motivate and guide a team of retail staff.
• Flexibility to work various shifts, including weekends, in Bloemfontein .

• Competitive salary package.
• Opportunities for career progression within retail management.
• Employee discounts on store products.
• A supportive and team-oriented work environment.
• Gain valuable experience in retail operations supervision.