Merchandiser - Northridge Mall

Dis-Chem Pharmacies requires a Merchandiser for our Northridge Mall, Bloemfontein store in the Free State.

The successful candidate will be responsible for ensuring that basic Dis-Chem merchandising standards are properly executed and maintained. The role will also involve providing excellent customer service to ensure a positive customer experience.

• Grade 12 / Matric.
• Up to 6 months’ retail experience.
• Computer literate – MS Office.
• Willing and able to work retail hours.

• At least 1 year of retail experience.

• Restock merchandise as required to ensure maximum sales.
• Ensure delivered stock and stock pulled from the storeroom is stored and packed in the correct space and timeously.
• Ensure stock on shelves has not reached its sell-by date.
• Ensure the full range of products is available on the shelves at all times.
• Facilitate regular stock rotation on a FIFO basis.
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management.
• Assist with counting stock files and general stocktaking.
• Adhere to Dis-Chem’s operating standards, store layout and planograms.
• Ensure boxes are flattened after unpacking stock and taken to the designated area.
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing.
• Report all price discrepancies to management.
• Keep abreast of current and new products.
• Ensure merchandising displays are built, faced up, stocked and maintained.
• Maintain the daily physical upkeep of the store and merchandise displays.
• Take responsibility for designated stock in the storeroom as well as on the shop floor.
• Assist with the loading and off-loading of stock.
• Ensure items without barcodes are clearly marked.
• Assist with back shopping.
• Assist in the training of new staff.
• Provide friendly, helpful and courteous assistance and advice to all customers.
• Ensure all out-of-stock customer queries are followed up using the customer service out-of-stock list.
• Ensure all customer stock queries are dealt with and resolved.
• Ensure the correct uniform and badge are worn at all times.
• Minimise losses by handling all merchandise carefully.
• Adhere to Dis-Chem policies and procedures, SOPs, and health and safety rules and regulations.

• Strong command of the English language.
• Presentable and professional appearance.
• Effective engagement with customers, management and staff.
• Trustworthy and honest.
• Good time-management skills.

• Bilingual.
• Knowledge of merchandising standards and the FMCG industry.
• Product and category knowledge.
• Ability to analyse ZMORE reports for ordering and stocktaking.
• Ability to report bad or suspicious behaviour relating to both staff and customers.

• Willing and able to work retail hours.
• Able and physically fit to lift and move heavy boxes while ensuring health and safety standards are adhered to.
• Reliable transport and/or reside in close proximity to the store.
• South African citizen.
• Clear credit and criminal records.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process, aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.