Merchandiser - Northridge Mall

dis-chem pharmacies requires a merchandiser for our northridge mall, bloemfontein store in the free state.

the successful candidate will be responsible for ensuring that basic dis-chem merchandising standards are properly executed and maintained. The role will also involve providing excellent customer service to ensure a positive customer experience.

• grade 12 / matric.
• up to 6 months’ retail experience.
• computer literate – ms office.
• willing and able to work retail hours.

• at least 1 year of retail experience.

• restock merchandise as required to ensure maximum sales.
• ensure delivered stock and stock pulled from the storeroom is stored and packed in the correct space and timeously.
• ensure stock on shelves has not reached its sell-by date.
• ensure the full range of products is available on the shelves at all times.
• facilitate regular stock rotation on a fifo basis.
• report low stock levels, out-of-stock items, damaged stock and expired stock to management.
• assist with counting stock files and general stocktaking.
• adhere to dis-chem’s operating standards, store layout and planograms.
• ensure boxes are flattened after unpacking stock and taken to the designated area.
• ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing.
• report all price discrepancies to management.
• keep abreast of current and new products.
• ensure merchandising displays are built, faced up, stocked and maintained.
• maintain the daily physical upkeep of the store and merchandise displays.
• take responsibility for designated stock in the storeroom as well as on the shop floor.
• assist with the loading and off-loading of stock.
• ensure items without barcodes are clearly marked.
• assist with back shopping.
• assist in the training of new staff.
• provide friendly, helpful and courteous assistance and advice to all customers.
• ensure all out-of-stock customer queries are followed up using the customer service out-of-stock list.
• ensure all customer stock queries are dealt with and resolved.
• ensure the correct uniform and badge are worn at all times.
• minimise losses by handling all merchandise carefully.
• adhere to dis-chem policies and procedures, sops, and health and safety rules and regulations.

• strong command of the english language.
• presentable and professional appearance.
• effective engagement with customers, management and staff.
• trustworthy and honest.
• good time-management skills.

• bilingual.
• knowledge of merchandising standards and the fmcg industry.
• product and category knowledge.
• ability to analyse zmore reports for ordering and stocktaking.
• ability to report bad or suspicious behaviour relating to both staff and customers.

• willing and able to work retail hours.
• able and physically fit to lift and move heavy boxes while ensuring health and safety standards are adhered to.
• reliable transport and/or reside in close proximity to the store.
• south african citizen.
• clear credit and criminal records.

only successful applicants will be contacted. If you have not been contacted within two weeks after the closing date, please consider your application unsuccessful.

dis-chem pharmacies is an equal opportunity employer. Dis-chem’s approved employment equity plan and targets will be considered as part of the recruitment process, aligned to dis-chem’s employment equity & transformation strategy. Dis-chem actively supports the recruitment of people with disabilities.