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Account Manager
Job in
Bloemfontein, 9300, South Africa
Listed on 2026-09-21
Listing for:
Placements24
Full Time
position Listed on 2026-09-21
Job specializations:
-
Sales
Client Relationship Management, Account Manager, Customer Success Management, Business Development
Job Description & How to Apply Below
About the Role
Our client is seeking a dedicated and strategic Account Manager to oversee and grow their key client accounts in the Welkom area. This role is pivotal in maintaining strong, long-term relationships with existing customers, ensuring their needs are met and identifying opportunities for upselling and cross-selling. You will act as the primary point of contact, advocating for client needs internally and coordinating service delivery.
The ideal candidate possesses excellent communication skills, a proactive approach to client management, and a commitment to driving mutual growth, working within a hybrid model that balances in-office collaboration with client-facing responsibilities, fostering a client-centric business approach.
- Manage a portfolio of assigned key accounts, ensuring client satisfaction and retention.
- Develop and implement account growth strategies to increase revenue from existing clients.
- Serve as the main point of contact for all client needs, inquiries, and issues.
- Conduct regular business reviews with clients to assess performance and identify future opportunities.
- Collaborate with internal teams (e.g., sales, support, product) to ensure seamless service delivery.
- Track client engagement and feedback, providing insights to improve offerings.
- Proven experience in Account Management , sales, or a related client-facing role.
- Demonstrated success in managing client relationships and driving revenue growth.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to understand client business needs and propose effective solutions.
- Strong organizational skills and the ability to manage multiple accounts simultaneously.
- Familiarity with CRM systems and sales management tools is advantageous.
- Competitive salary package with attractive performance-based bonuses.
- Hybrid work arrangement offering flexibility between home and office.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and continuing education.
- Access to a strong client base within the Welkom region.
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