Clinical Intake Specialist; Nurse, Office, LPN - HomeCare

Clinical Intake Specialist (Nurse, Office, LPN) - Home Care

Location: 1 Northwestern Dr Bloomfield (10320)

Every day, over 40,000 Hartford Health Care colleagues come to work with one thing in common:
Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Region Intake Specialist.

The Region Clinical Intake Specialist is responsible for managing and coordinating the clinical intake process for both Home Health and Hospice services across multiple branches. This role ensures timely, accurate, and compliant intake procedures using the Homecare Homebase (HCHB) system, serving as a key liaison between referral sources, clinical teams, and operational leadership.

Perform all clinical aspects of the intake process, including communication with patients, families, and admitting clinicians; ensure clinical data entry accuracy, timeliness, and Face‑to‑Face encounter accuracy; verify PCP/MDs; and ensure patients are admitted in accordance with intake policy. Provide recommendations for process and policy improvements and ensure compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.

Stay thoroughly informed about the details of clinical quality metrics and collaborate with Home Care Leadership, healthcare networks, and other partners for Home Health and Hospice services. Ensure patient admissions comply with contract terms and maintain positive relationships with referral sources and clinical leadership teams.

Coordinate care for patients by overseeing education, care planning, and coordination with multiple providers, case managers, and other clinical needs within established payer and financial guidelines. Strengthen and monitor community and customer perceptions of Hartford Healthcare at Home as a high‑quality service provider while collecting and reporting clinical referral data and key customer trends.

The above statements are a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job‑related tasks other than those stated in this description.

Education: Licensed clinician (RN, LPN, or equivalent) required. Bachelor’s Degree (BSN, Healthcare Administration, or related field) preferred.

Experience: 1 year of administrative/clinical healthcare experience; 1‑3 years of experience preferably in Home Care.

Knowledge, Skills and Abilities: Healthcare experience in referrals/intake in a home health or hospice environment; good communication, negotiation, and public relations skills; autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities.

With locations around the state, Hartford Health Care offers exciting opportunities for career development and growth. We provide a competitive benefits program designed to ensure work/life balance and support our thriving colleagues.

• Entry level

• Full‑time

• Health Care Provider

• Hospitals and Health Care