Presale Support Analyst

Join to apply for the Presale Support Analyst ) role at The Cigna Group

This role is a temporary contractor assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries.

$25.00/hour – $29.00/hour (hourly rate) or $29.00/yr – $29.00/yr (annual estimate)

Preference for local to Bloomfield, CT or Denver, CO for a hybrid schedule. Open to remote, USA (any time zone) for an exceptional candidate.

• Monitor email aliases and enter new opportunities into  (presale and new business), timely and accurately.
• Identify any gaps in requests and work with client to obtain missing information.
• Track progress of analytic requests and ensure timely delivery.
• Review returned data/reports for thoroughness, connect with matrix partner and Sales as appropriate if there are any concerns.
• Manage RFP process, working with matrix partners, consolidating responses/edits, and review RFPs for accuracy prior to distribution.
• Package report(s) and deliver on time to client.
• Provide exceptional client service.
• Receive client sales notifications, update  database and associated tracking tools and follow internal notification process. Ensure effective handoff to implementation and contracting.
• Maintain accurate and clean  database. Research and quickly address data integrity issues identified by matrix partners, the team or management.
• Act as a liaison between Presale and sales support matrix partners to optimize workflows and successfully prioritize requests.
• Build strong relationships with the Payer Solutions Sales team.
• Run various client analytics and return to our customer.
• Work with the renewal analyst team to help with special projects in Salesforce and our Payer Express Portal.
• Help our renewal analyst team with day-to-day tasks to maintain renewals and terminations.

• Solid computer skills, including Excel, and aptitude for learning new programs as needed.
• Experience with  or other CRM tool a plus.
• Insurance industry experience a plus.
• Ability to work in a fast‑paced entrepreneurial environment, adapt to changing priorities and requirements.
• Strong organization skills with the ability to work independently and manage, prioritize and work on numerous projects simultaneously.
• Identify risks and issues and mitigate and/or escalate as needed.
• Skilled communicator (open and effective; both written and verbal).
• Strong team player; able to thrive in a matrix environment; experience collaborating with multiple matrix partners.
• Self‑motivated, driven.
• Attention to detail.

Bachelor's degree desired.

Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)