Care Technician-Bloomingdale Care Center Part Time

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. We pride ourselves on providing competitive benefits, including tuition reimbursement, loan forgiveness, 401(k) matching and lifecycle benefits.

The schedule for this position is two 12‑hour shifts per week, 7:30 a.m. – 8 p.m., with every other weekend (Saturday and Sunday) and rotating holidays required.

Immediate Care Technician reflects the mission, vision, and values of NMHC, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and other regulatory and accreditation standards.

Supports physicians (MD) and advanced practice providers (APP) by facilitating patient flow, assisting with patient care activities, and performing related administrative functions. Responsible for ensuring efficient patient flow; maintaining neat, clean, and safe patient care areas; promoting patient satisfaction; safeguarding confidentiality.

• Assure efficient patient flow through the site:
  • Escort patients to exam rooms, identify patient with two identifiers, and prepare them for examination.
  • Obtain accurate vital signs, per organization standards.
  • Document reason for visit and update/confirm allergies, smoking history and pharmacy information.
  • Promptly inform the MD/APP of any significant change in vital signs or acute symptoms.
  • Anticipate and set up equipment or supplies needed for visits.
  • Clean and prepare exam room for next patient.
  • Respond to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
  • Assist with referrals, transfers and discharge processes.
• Assist MD/APP with medical and surgical procedures per established protocols:
  • Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection, CLIA waived testing, wound care, splinting, as directed.
  • Call in or electronically send prescriptions as directed by MD/APP.
• Provide high‑quality care by:
  • Preparing and stocking all exam rooms in the treatment area, following protocols for disinfecting and sterilizing equipment and instruments.
  • Participating in environmental safety rounds.
  • Maintaining vaccine/medication inventory.
  • Ensuring medication cabinets are locked appropriately.
  • Monitoring and maintaining equipment and instruments per clinic guidelines.
  • Assisting in ordering supplies and disposing of expired items correctly.
  • Adhering to office opening and closing procedures.
• Function as an integral part of the patient care team and promote patient satisfaction by interacting professionally:
  • Interact cooperatively with other practice staff.
  • Accept and perform delegated responsibilities positively.
  • Offer assistance to others.
  • Attend and participate in staff meetings.
  • Communicate appropriately and effectively with patients and team in the office and on the phone.
• Perform delegated procedures common to the specialty area safely, effectively, and efficiently (see specialty practice addendum).
• May perform other duties as assigned.

• High school diploma or GED equivalent.
• Written proof of eligibility for one of the following certification exams: AAMA, AMT, NCCT, NHA, NRCMA.
• Within the first six months of employment, complete certification (CMA, RMA, NCMA, CCMA, NRCMA, EMT‑Paramedic, EMT‑Basic or Illinois EMT license).
• Certification required upon hire.
• Basic Life Support (American Heart Association) certification.
• Completion of pre‑employment competency exam.
• Strong computer skills.

• Experience with an electronic medical record.
• College degree or interest in healthcare field.
• One to two years of ambulatory care experience.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. Results are evaluated on a case‑by‑case basis, following all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

We offer a wide range of benefits that provide employees with tools and resources to improve physical, emotional, and financial well‑being while providing protection for unexpected life events.

Internal employees and rehires who left Northwestern Medicine within one year are not eligible for the sign‑on bonus. Exception:
New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending on the job family.