Assistant Administrator

Job Summary

Under the direction and supervision of the Administrator, the Assistant Administrator is delegated responsibility and authority for the internal operations of the facility in accordance with current Federal, State, and local standards, guidelines, regulations, facility policies, and as directed by Alden Management Services.

• Plan, develop, organize, implement, evaluate, and direct the facility in its programs and activities.
• Assure that all procedures are followed in accordance with established policies.
• Directly supervise employees and instruct staff providing in‑services training to promote job knowledge.
• Identify problems, develop, and implement solutions with the assistance of Alden Management Services.
• Assure that quality care is being rendered.
• Ensure necessary and appropriate information to facilitate the admission of residents from home, hospital, or other facilities, and complete paperwork for admissions.
• Represent the facility to clients, hospitals, and community agencies, establishing a good rapport with transferring institutions.
• Provide direction for the entire facility in the absence of the Administrator.
• Review the facility policy and procedure manual, job descriptions, cleaning schedules, etc., annually for revisions and make recommendations to the Administrator.
• Ensure that all personnel follow established departmental policies and procedures, including appropriate dress code.
• Attend and actively participate in resident care plan conferences when indicated.
• Investigate and follow through on all concerns made by the resident or their family, communicating status to complainant.
• Meet with personnel regularly to identify and correct problem areas and/or improve services.
• Schedule department work hours, personnel, work assignments, etc., to expedite work.
• Counsel/discipline personnel as necessary.
• Complete performance evaluations timely.
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, and a calm environment throughout the facility.
• Plan, conduct, and participate in in‑service education programs.
• Assist in the implementation and maintenance of an effective orientation program that orients new employees to the facility, departments, and policies.
• Attend and participate in continuing education programs.
• Recommend required changes to improve resident care, stay within budget, or both.
• Recommend improvements in facility physical plant and equipment.
• Handle employee grievances and report to Administrator.
• Supervise building and ground cleaning and maintenance to assure that the facility is clean, odor free and attractive in appearance.
• Conduct periodic evening, night, and weekend rounds to determine if policies, procedures, and regulations are followed.
• Educate all staff on the importance of customer service.
• Promote good public relations within the community.
• Attend department head meetings, infection control meetings, quality assurance meetings, etc., on a regular basis.
• Perform other related duties as assigned.

• Must be able to move intermittently throughout the workday.
• Must be able to cope with the mental and emotional stress of the position.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, visitors, personnel, and support agencies.
• Must be in good general health and demonstrate emotional stability.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
• May be required to lift, push, pull, and move equipment, supplies, etc., throughout the day.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to HIV/AIDS and Hepatitis B viruses.

High school education or equivalent; college education or licensed nurse preferred.

• Knowledge of long‑term care preferred.
• Must be able to read, write, and speak English in an understandable manner and communicate effectively.
• Must be able to deal tactfully and work effectively with residents, families, personnel, support agencies, and the general public.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must have patience, enthusiasm, and a cheerful disposition.
• Must possess leadership and supervisory ability and willingness to work harmoniously with all personnel.

• Paid Holidays
• Paid Sick Time
• Paid Time Off
• Retirement / Pension Plan
• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Information Technology
• Industry: Hospitals and Health Care