MQ Supervisor- E Shift; Fri-Sun

Description

As part of Manufacturing Quality (MQ) leadership, performs investigations on customer complaints, deviations and holds. Performs inspections for troubleshooting and training purposes. Works within the department and with operations and manufacturing support personnel to solve problems and deal with manufacturing quality issues as they occur, making recommendations for immediate corrective action when necessary to ensure optimum product quality. Inspects in-process materials, finished products, incoming raw materials, Packaging lines, Processing lines, etc.

Works with the MQ Manager to implement cGMP policies and holding quality standards.

HOURS :
Friday, Saturday, Sunday 6pm-630am

Other duties may be assigned.

• Coordinates all inspection activities on the respective shift, including dispositioning of materials.
• Conducts and documents investigations as necessary.
• Oversees and monitors the day-to-day operation of assigned area(s) including workflow, management of work in process, job assignments, rotations, etc. to ensure smooth flow and efficient production.
• Implements quality and process improvement initiatives in conjunction with quality and operations personnel.
• Develops, recommends, and implements systems, processes, activities to improve inspection and sampling productivity on all shifts.
• Ensures the availability of adequate materials and supplies necessary to conduct sampling and inspections.
• Conducts current Good Manufacturing Practices (cGMP) and on-the-job training of MQ personnel and operations personnel where applicable.
• Assists with customer complaint investigations.
• Conducts internal audits for cGMP compliance as needed.
• Performs inspections, as necessary.
• Performs root cause analysis (RCA) on manufacturing holds/deviations.
• Provides long term preventative action measures for manufacturing deviations / holds.
• Assists Packaging and Processing departments with troubleshooting and resolving daily issues.
• Coordinates the implementation of rework with production personnel and tracks the status of lots that are on HINV status.
• Tracks deviations and holds and ensures timely completion.
• Reviews and updates departmental standard operating procedure to assure cGMP compliance.

1 NOW Health Group, Inc. Job Description

• Ensures that polices, safety rules, FSMA standards and GMP’s are followed and enforced and that continual improvement is made towards an injury free environment.
• Actively participates in root cause analysis and other continuous improvement initiatives. Recommends and implements continuous improvement ideas.
• Ensures key performance indicators in the manufacturing quality area are met or exceeded. Measures productivity on a daily basis, with goal of meeting standards.
• Supports positive employee relations, fair treatment and respect in all aspects of interaction with employees; address employee concerns/requests in a timely and caring manner; ensures all employees and ideas are respected and valued and their unique and diverse perspectives are leveraged to improve business results.
• Actively engages in Tier II meetings.
• Closes Hold and Deviation Investigations in a timely manner.
• Provides delegation of daily task assignments for the MQ Inspection team.
• Creates, updates, and reviews Standard Operating Procedures (SOP), Work Instructions (WI), Forms, Master Manufacturing Records (MMR), and other documentation.
• Informed and held accountable for food safety and regulatory responsibilities.
• Identifies and immediately notifies management about actual or potential food safety issues.
• Resolves food safety issues within their scope of work.
• Complies with safety and GMP requirements.

Supports a culture of safe production…