Lead Circulation Services Clerk

Responsibilities include providing direct public service, such as checking materials in and out, registering library cards, placing holds, collecting fees, processing overdue items, answering phones, and shelving materials. Additional duties include conducting Passport Acceptance, Notary, and Voter Registration services for the public. This position also assists with supervisory tasks including assigning work to Circulation Clerks and Pages when the Manager is not on duty, helping staff resolve patron or materials issues, and overseeing the opening and closing of the library’s circulation desk.

A high school diploma or GED equivalency, strong computer and technology skills, the ability to communicate effectively in English (both oral and written), and at least one year of direct customer service experience are required. The successful candidate will demonstrate excellent customer service, strong organizational skills, and a high degree of accuracy. Bilingual skills and experience working in a library circulation department are preferred.

Because this position includes duties as a Passport Acceptance Agent, applicants must be U.S. citizens and at least 18 years old. Retention of the position is contingent upon successfully completing Passport Acceptance Agent training, Illinois Voter Registrar training, and Illinois Notary training within three months of hire. These credentials must be maintained for the duration of employment. Employment will also require a criminal background check at the library’s expense.

• Monday: 4:45 pm - 9:15 pm
• Tuesday:: 4:45 pm - 9:15 pm
• Thursday: 4:45 pm - 9:15 pm
• Sunday: 12:45 - 5:15 pm (2 in 4; weeks B and
  
  C)

Hourly salary range begins at $21.00 commensurate with skills and experience.
(Salary Grade 7: $21.00-$28.00)

2 weeks sick time accrued annually

Glenside Public Library District, DuPage County