Sales Professional - Outside Sales

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Accountable for serving client families by selling pre-need arrangements. The Family Service PAF Specialist serves families by providing exemplary personalized service and plays an essential role.
** JOB RESPONSIBILITIES
**** Lead Generation
*** Holds self-accountable for prospecting a minimum of 1-2 hours each day
* Obtains referrals from families served by the location
* Networks and builds community and civic relationships
* Explains and presents presentations to families served and referred families
* Maintains and tracks activity levels to ensure productivity
** Build Relationships with Families*
* • Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
** Teamwork*
* • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team
** MINIMUM REQUIREMENTS
**** Education
* ** High school diploma or equivalent
* 1-2 years of college or an equivalent of education and experience
** Experience*
* • 1-2 years of customer service or sales industry experience preferred      
** Licenses
* ** Current state/province issued driver’s license with an acceptable driving record
* Insurance license if required by state/province law and as prescribed by each state board
* A current Funeral Practitioners license for the State of Maine or New Hampshire
** Knowledge,

Skills and Abilities

*** Must be able to pass the Company’s internal presentation certification within thirty days of hire
* Ability to work a number of evenings and or weekends every month
* Ability to drive frequently
* Ability to obtain and maintain an insurance license if required by state/province
* Flexible hours but, at times must have the ability to work up to 12 hours in a day
* Ability to treat others with empathy and respect
* Knowledge of computers and some software
* Customer service skills
** Work CONDITIONS**## ## Work Environment
* Work
* i*ndoors during all seasons and weather conditions
* Local and/or multiple location traveling required
* Comply with Corporate dress code policy## ## Work Postures
* Sitting continuously for many hours per day, up to 6 hours per day
* May climb stairs to access buildings## ## Physical Demands
* Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage## ## Work Hours
* Working beyond “standard” hours as the need arises
** Compensation**: $15.00 ($50,000 to $100,000 targeted compensation with higher earnings potential based on exceptional performance)
** Benefits
* * Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program Postal Code:
Category (Portal Searching):
Sales

Job Location:

US-IL - Bloomington
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