Deployment Engineer

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Full Time Bloomington, IL, US

As a leader in autonomous vehicle solutions for industry and aviation,
TLD Robotics is successfully growing its business throughout North America. To support deployment, maintenance, customer support, and training initiatives, we are seeking a skilled Field Service Engineer based in Bloomington, Illinois
.

As experts in our autonomous vehicle solutions, our Field Service Engineers are either based at customer locations or frequently traveling to support customer operations. This role plays a critical part in helping grow and scale our business through technical expertise, customer engagement, and operational excellence.

As part of the global Field Services team, you will be responsible for deploying and maintaining a fleet of autonomous vehicles throughout the region. You will serve as a key technical resource supporting customers and ensuring successful implementation and operation of our autonomous solutions.

As the face of TLD Robotics to our customers, you will help keep autonomous vehicles operating at peak performance while maintaining exceptional customer satisfaction. Through on-site support, remote troubleshooting, and customer training programs, you will help customers achieve operational excellence with our autonomous vehicle solutions.

You will also contribute to the continuous improvement of our products, processes, and best practices by leveraging the knowledge and experience gained in the field.

Your responsibilities will include:

• Coordinating and performing the deployment and entry into service of autonomous vehicles with the support of the dedicated Project Manager.
• Managing the vehicle commissioning process, validating vehicle setup, deployment activities, and providing hands‑on feedback to support product improvements.
• Performing mechanical and electrical maintenance interventions as required.
• Installing and configuring autonomous hardware and software components.
• Delivering basic and advanced training programs and assisting customers in the operation and deployment of autonomous vehicles.
• Providing remote assistance to customers through established support systems.
• Participating with Project Managers in regulatory approval and authorization processes by conducting tests and preparing required documentation.
• Reporting risks, issues, and scope changes while supporting the development and implementation of mitigation plans.
• Participating in the continuous improvement of autonomous vehicle solutions, deployment processes, maintenance practices, and operational procedures.

Work with cutting‑edge technology and help drive the future of autonomous vehicle solutions in industry and aviation.

Join a highly motivated team of experts while building your career through collaboration, learning opportunities, development activities, and team events.

Support leading international organizations that rely on our autonomous solutions to improve efficiency and productivity.

Become part of a strong global network with TLD Robotics
, TLD
, and partner locations throughout North America and around the world.

Travel expenses are covered by the company. The Field Service Engineer will primarily be based in Bloomington, IL
, with regular travel to customer locations, TLD facilities, and project sites throughout North America as business needs require.

There is no typical profile at TLD Robotics
. We value diverse backgrounds, experiences, and perspectives.

We encourage candidates who are passionate about innovative transportation technologies, robotics, and…