Director of Cage Operations

## Director of Cage Operations Apply:
Fairmount Park:
Full time:
Posted 2 Days Ago:
R-101506
** About Us
** Fairmount Park Casino & Racing – where 100 years of heart-pounding horse racing meets exciting casino action! Whether you're cheering from the grandstand, trying your luck on the gaming floor, or enjoying a day out with friends, Fairmount Park is Casino & Racing is all about delivering fun, thrills, and unforgettable memories. From live racing tradition to modern entertainment, there's always something exciting happening at Fairmount Park is Casino & Racing!
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* Job Description:

** The Director of Cage Operations provides strategic leadership and oversight of the casino and pari-mutuel cages, satellite cages, count room, and credit and collections operations.
** DUTIES AND RESPONSIBILITIES
**** Cage & Count Room Operations
*** Direct daily operations:
Oversee the casino and pari-mutuel cages, satellite cages, and count room, ensuring the accurate and secure handling of all cash, chips, and negotiable instruments
* Maintain bankroll accuracy:
Ensure an accurate balance of cash in the bankroll
* Manage table games activities:
Oversee markers, front money, and chip inventory  
** Credit & Collections
*** Oversee credit decisions:
Review credit applications, credit limits, outstanding marker balances, and aging reports
* Manage collections:
Oversee collection activity in accordance with approved policies and procedures  
** Count Room & Equipment
*** Manage drop and count:
Direct the pickup, drop, and count of gaming cash in accordance with internal controls and regulations
* Maintain equipment:
Oversee ticket redemption machines and cage and count room equipment, coordinating servicing to ensure reliable operation  
** Risk & Compliance Management
*** Ensure regulatory compliance:
Maintain thorough knowledge of Title 31, AML requirements, Illinois Gaming Board regulations, and state and federal law, ensuring department compliance, including accurate CTR and SAR reporting
* Strengthen internal controls:
Develop, implement, and monitor cage policies, procedures, and internal controls, identifying vulnerabilities and updating procedures to mitigate exposure
* Resolve variances:
Investigate, resolve, and document cage variances, overages and shortages, exceptions, and audit findings  
** Budget & Financial Management
*** Manage departmental budget:
Develop and manage the department budget, controlling labor and operating costs  
** Team Leadership & Development
*** Build a high-performing team:
Hire, train, coach, evaluate, and manage staff in accordance with organizational and approved departmental standards, policies, and programs
* Ensure adequate coverage:
Maintain appropriate staffing and management coverage across all shifts to provide superior guest service and maintain controls  
** Guest Service
*** Resolve guest concerns:
Investigate and resolve guest issues and disputes within the cage
* All other duties assigned  
** QUALIFICATIONS
* *** Education
* ** Bachelor’s degree preferred, in Accounting, Finance, or a related field  
** Experience
* ** 5–7 years of progressive casino cage and count room experience
* At least 3 years in management or leadership capacity
* Casino credit and collections experience preferred
* Must obtain and maintain a valid Illinois Gaming Board license, along with all other required licensing, as a condition of employment  
** Skills & Competencies
*** Comprehensive knowledge of cage, count room, and credit operations
* Thorough knowledge of Title 31, AML requirements, and Illinois Gaming Board regulations
* Proficient in casino management systems and Microsoft Office Suite
* High level of integrity, with the ability to maintain strict confidentiality of financial data, guest information, and casino procedures
* Proven leadership skills, including the ability to motivate staff through a teamwork approach and delegate as needed  
** PHYSICAL DEMANDS AND WORK ENVIRONMENT
*** Typical office environment
* Travel may be required
* Ability to work a flexible schedule, including weekends and holidays
* The work environment is fast-paced and contains bright lights, loud noise
** Base Pay Range:**$90,000.00 -$
* This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.
** Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital…