Ortho Receptionist - Bloomington

Gibson Area Hospital & Health Services provided pay range

This range is provided by Gibson Area Hospital & Health Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$16.00/hr - $20.00/hr

RECEPTIONIST

BLOOMINGTON CLINIC/ORTHOPAEDICS

The receptionist performs clerical duties of the Orthopaedics Department. Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides staff support to the Physician in operating the practices computer system. Facilitates good communications through proper handling of information, inquiries and requests given or received by phone or in person; maintains a neat, well organized area and may assists with certain areas of patient care as directed.

To provide personalized, professional healthcare services to the residents of the Communities we serve.

• Verify insurance coverage/check for any other changes
• Verify demographics and make changes in computer.
• Request co-pays or payment on account.
• Determine if a walk-in patient needs to be seen or worked in.
• Communicate with the CBO (Central Billing Office) for any questions or concerns about patient accounts.
• Prepare forms (work status, physical therapy, diagnostic testing).
• Completes release of medical records, updating forms and schedules as necessary.
• Schedule appointments for all providers. Includes backing up cardiology phones and front desk area when needed.
• Effectively communicate to patient needs with the appropriate level of urgency.
• Mail out dictation to referring doctors or anyone the provider CC’s in the dictation.
• Collects information regarding department needs and maintenance of clerical supplies and equipment
• Implements appropriate measures to meet the patient/family learning needs
• Scan and file documents in EMR
• Prepare chart prep for all providers.
• Participates in unit and development and attainment of department
• Performs documentation duties in the patient record which is timely, accurate and concise. Transcribes orders correctly, accurately.
• Demonstrates awareness and sensitivity to patient’s rights, as identified by Bill of Rights.
• Functions with an awareness and application of safety issues as identified within the institution.
• Demonstrates sound knowledge base and actions in the care and decision making for care and decision making for designated patient populations.
• Demonstrates an awareness of self-responsibility and accountability for own practice.
• Demonstrates self-directed learning and participation of continuing education to meet own development needs.
• Seeks validation of knowledge base and skill level and assertively seeks guidance in areas of question.
• Demonstrates awareness of legal issues in all aspects of patient care and unit functions and strives to manage situations on a reduced risk manner.
• Demonstrates effective communication methods and skills, using lines of authority appropriately.
• Remains flexible in staffing patterns and resolution of staffing conflicts.
• Triage and room patients as needed.
• Obtain prior authorizations as needed.

• Requires sitting for long periods of time; also stooping, bending, and stretch for files and supplies. Occasionally lifts files or paper weighing up to 20 to 30 pounds.
• Requires manual dexterity sufficient to operate a keyboard, type at 40 wpm minimal, operate a calculator, telephone, copier, and such other office equipment as necessary.
• Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
• It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful.
• Auditory acuity to hear others for purposed of fluent communication.
• Physical strength to perform the following lifting demands:
  
  - Floor to Knuckle- 20lbs - 12” to Knuckle- 30lbs - Knuckle to Shoulder- 20lbs - Shoulder to Overhead- 10lbs - Carry 14ft- 30lbs - Push 25ft- 10ft/lbs - Pull 10ft- 10ft/lbs - Floor to waist - 20 pounds - 14” to waist - 30 pounds - Waist to shoulder - 20 pounds - Shoulder to overhead - 10 pounds - Carry 30 pounds for 30 feet - Push 10 pounds/force for 30 feet - Pull 10 pounds/force for 30 feet

REPORTING RELATIONSHIP:
Reports to Office Manager and Director

Entry level

Full-time

Administrative

Hospitals and Health Care