Manager, Talent Acquisition

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We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.

The Manager, Talent Acquisition will lead and partner with Business and HR leaders to increase functional effectiveness, measure and optimize the return on investment from our talent acquisition activities, strengthen our employment brand, and improve our candidate experience.
This role will lead the technical efforts as it relates to the Applicant Tracking System (ATS), working with Business Intelligence and Analytics internal and external consultants to automate and advance Talent Acquisition (TA) metrics, complete weekly, monthly, and quarterly reports, and track effectiveness of TA resources.
The Manager, Talent Acquisition develops, leads, and executes TA strategies that are aligned with the organization’s strategy and objectives to support the recruitment, selection, and hiring of qualified and diverse talent for all positions. The Manager, Talent Acquisition will deliver economic value in building and enhancing a dynamic recruiting process to include improving talent quality, expanding external networks and recruiting sources, managing acquisition speed, and reducing the cost of recruiting.

• Create a recruitment strategy to build and attract a diverse and high-quality talent pipeline; adapt the strategy to meet local needs and requirements.
• Develop and continuously improve repeatable and scalable recruitment policies, processes, and tools that deliver on the organization’s talent requirements and optimize investments in resources.
• Create metrics to maximize and align resources, analyze effectiveness of sources of hire, evaluate and develop recruiters’ skill sets, monitor recruiting activity and requisition volume to determine areas of opportunity. Maintain up-to‑date knowledge of recruitment measures and analytics and develop and incorporate tracking tools, metrics, and resources to report, measure, and share key metrics of the talent acquisition function to executives and hiring managers.
• Lead reporting and metrics for the TA function, working between HRIS and BI+A teams to improve these areas and automate more of them.
• Complete weekly department reporting, biweekly global requisition reports, and monthly business review reports.
• Collaborate with leadership, HR Business Partners, Learning and Organizational Development, and Total Rewards to define high quality talent profiles; develop and deliver interview and selection processes and training across the business to build and elevate the hiring competency as an organization.
• Act as a change agent in evolving the recruiting function to deliver comprehensive, high-volume and high-quality sourcing, recruiting, and selection and implement effective and efficient recruiting strategies, processes, and tools while creating an exceptional candidate experience throughout the recruitment lifecycle.
• Facilitate a “grow our own” talent acquisition process through integrated university, technical college, military, high school, and intern programs. Oversee program design, implementation, and program management.
• Design and implement branding and communication strategies, messages, and materials to build and enhance a distinct and positive employer brand in social media and other mediums.
• Provide oversight of projects designed to maximize return on staffing investment.
• Develop, implement, and monitor processes and procedures which ensure the recruitment policies, processes, procedures, and practices are compliant with federal, state/provincial, and…