Uninsured Motorist Collector; English or Spanish Bilingual

Uninsured Motorist Collector (English or Spanish Bilingual)

Afni, Inc. is seeking Uninsured Motorist Collectors who are either English speaking or English/Spanish bilingual. Minimum starting wage is $18.00 per hour, with an average monthly bonus of $1,500.

• Negotiate payment terms, settlements, and account resolutions, including exceptions beyond standard guidelines.
• Prepare, review, and document case files while maintaining accurate records in client systems.
• Communicate with insured parties, adjusters, claimants, attorneys, and other stakeholders to facilitate recoveries.
• Evaluate new subrogation files, assess investigations, measure damages, and research state laws to determine cost‑effective resolution strategies, including litigation recommendations.
• Use investigative techniques and databases to locate claimants, negotiate settlements, and arrange payment plans while ensuring compliance with state regulations.
• Act as a liaison between clients and insured parties, facilitating communication throughout the subrogation process.

• High school diploma or GED required.
• 1‑3 years of collections experience preferred.
• American Collectors Association (ACA) certification preferred.
• Formal training in insurance claims and claims law preferred.
• Proficiency with Microsoft Office, computers and related applications.
• Strong analytical and negotiation skills, sound judgment, and ability to make prompt decisions.
• Recovery‑oriented and focused on meeting goals while acting with integrity.
• Excellent oral and written communication skills.
• Excellent organizational and time‑management skills, able to work independently.
• Ability to multi‑task with attention to detail and support multiple accounts.
• Demonstrated reasoning and problem‑solving abilities.
• Ability to adhere to call flow outline and follow client requirements.

Onsite position possible for candidates living within 60 miles of 1310 Martin Luther King Jr Dr, Bloomington, IL 61701.

Because with us, you matter. We provide equal employment opportunities to all qualified individuals and hire based on personal capabilities and qualifications without discrimination.

• Seniority level:
  Not applicable
• Employment type:
  
  Full‑time
• Job function:
  Accounting/Auditing and Finance
• Industries:
  Insurance, Outsourcing & Offshoring Consulting, Telecommunications