Quality Engineering Manager

Quality Engineering Manager at Zentech

Base Pay Range

$80,000.00/yr - $95,000.00/yr

Key Responsibilities Quality Management System (QMS) Ownership

• Responsible for ensuring adherence to and maintain the company’s Quality Management System in accordance with applicable standards (e.g., AS9100, ISO 9001, Nadcap, ITAR requirements as applicable).
• Develop, implement, and update quality policies, procedures, work instructions, and records to ensure system effectiveness and compliance.
• Ensure alignment of quality processes across engineering, supply chain, manufacturing, and program management.
• Drive continuous improvement of the QMS to support business growth, customer satisfaction, and operational excellence.

Quality Planning & Control

• Establish and maintain quality control plans, inspection strategies, and acceptance criteria across manufacturing processes.
• Ensure effective implementation of first article inspection (FAI), in-process inspection, and final inspection activities.
• Monitor product conformity and ensure nonconforming material is identified, segregated, documented, and dispositioned properly.
• Ensure configuration management and document control processes are robust and compliant.

Performance Monitoring & Continuous Improvement

• Define, track, and report quality metrics (e.g., defect rates, scrap, rework, customer returns, audit findings).
• Lead root cause analysis and corrective/preventive action (RCCA/CAPA) efforts for internal and external quality issues.
• Use data-driven tools and methodologies (e.g., Lean, Six Sigma, SPC) to drive quality and process improvements.
• Promote preventive quality thinking across the organization.

People Leadership & Culture

• Lead, mentor, and develop the quality team, including quality engineers, inspectors, and quality technicians as applicable.
• Establish clear roles, responsibilities, and performance expectations within the quality organization.
• Train and educate employees across the organization on quality requirements, procedures, and best practices.
• Foster a strong culture of quality, compliance, and continuous improvement at all organizational levels.

Customer, Supplier & Audit Interface

• Serve as the primary point of contact for customer quality matters, including requirements clarification, issue resolution, and corrective actions.
• Support contract reviews to ensure quality requirements are clearly understood and flowed down.
• Lead internal audits, management reviews, and external audits (customer, registrar, and regulatory).
• Partner with Supply Chain and Supplier Quality to ensure effective supplier quality management, audits, and corrective actions.
• Ensure audit readiness and timely closure of audit findings.

Compliance & Risk Management

• Ensure compliance with defense and customer-specific requirements, including ITAR and DFARS as applicable.
• Identify quality and compliance risks and implement mitigation strategies.
• Ensure proper record retention, traceability, and data integrity i n accordance with contractual and regulatory requirements.
• Support risk management activities such as PFMEA, control plans, and quality risk assessments.

Qualifications

• US Citizenship
• Bachelor’s degree in Engineering, Quality, Manufacturing, or related technical discipline (or equivalent experience).
• 5+ years of quality experience in a contract manufacturing or regulated manufacturing environment.
• 3+ years of experience leading or managing quality teams.
• Demonstrated experience developing, maintaining, and improving a Quality Management System.
• Strong working knowledge of AS9100, ISO 9001, and defense customer requirements.
• Experience leading audits, CAPA/RCCA, and management reviews.
• Excellent communication, leadership, and organizational skills.

Preferred Experience

• Experience supporting defense or aerospace manufacturing programs.
• Knowledge of ITAR, DFARS, and government contracting quality requirements.
• Familiarity with high-mix, low-to-medium volume manufacturing environments.
• Lean, Six Sigma, or quality certifications (CQE, CQA, Six Sigma Green/Black Belt) a plus.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Quality Assurance

Industries

Appliances, Electrical, and Electronics Manufacturing

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