Sales Consultant

Job Title: Sales Consultant

Department
:
Sales Department

Reports to: General Sales Manager

Classification: Full Time

Schedule: Monday-Saturday: [Varies]

Location: Bloomington, IL

The Sales Consultant will work closely with Sales Managers and fellow team members, and is expected to understand and embody the values of The Barker Automotive Group. As a primary point of contact with customers, they must represent the dealership with professionalism, integrity, and a commitment to excellent service.

They must embrace the mission and vision of The Barker Automotive Group and bring them to life by creating a buying experience that is transparent, pressure-free, and centered around the customer. They are expected to be highly motivated, detail-oriented, and goal-driven while always keeping the customer’s needs at the forefront.

The Sales Consultant will report to and work closely with the Sales Manager, using their skills in the following areas:

• Greet and assist customers in a friendly and professional manner, both in person and over the phone.
• Listen to customer needs and help match them with the right vehicle, financing, and protection plans.
• Maintain deep knowledge of our new and pre-owned vehicle inventory.
• Conduct vehicle presentations, test drives, and product demonstrations.
• Guide customers through the sales process with transparency and confidence.
• Accurately complete sales documentation and communicate customer information to appropriate departments.
• Follow up with potential and existing customers to build lasting relationships and generate repeat/referral business.
• Achieve monthly sales goals and maintain high levels of customer satisfaction.
• Participate in ongoing training and team meetings.
• Perform other duties as needed or assigned by the Sales Manager.

• Sales Manager
• Sales Consultants
• Finance & Insurance (F&I) Team
• Service Department
• BDC / Internet Team

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Sick Time Off
• 5 Day Work Week

• Greet and assist customers in a friendly and professional manner, both in person and over the phone.
• Listen to customer needs and help match them with the right vehicle, financing, and protection plans.
• Maintain deep knowledge of our new and pre-owned vehicle inventory.
• Conduct vehicle presentations, test drives, and product demonstrations.
• Guide customers through the sales process with transparency and confidence.
• Accurately complete sales documentation and communicate customer information to appropriate departments.
• Follow up with potential and existing customers to build lasting relationships and generate repeat/referral business.
• Achieve monthly sales goals and maintain high levels of customer satisfaction.
• Participate in ongoing training and team meetings.
• Perform other duties as needed or assigned by the Sales Manager.

While performing the duties of this job, the employee is regularly required to walk the lot, sit or stand for extended periods, talk, hear, use hands to write and operate a computer or phone. Must be able to occasionally lift or move up to 35 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.

Must have a valid driver’s license and the ability to safely operate vehicles for customer test drives or inventory management.