Quality Auditor

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Quality Auditor / Watch & Protect Technician

Grid Hawk LLC () is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage‑prevention and mitigation services and solutions on behalf of utility companies. Our rapidly expanding geographic presence currently encompasses the states of Illinois, Indiana, Kentucky, Ohio, Oklahoma, and Texas.

Grid Hawk is led by a seasoned team of utility locating industry executives who collectively hold a best‑in‑class track record for safety and on‑time performance. Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long‑term relationships with safety‑focused customers who expect industry‑leading service and performance.

An experienced technician who performs Quality Audits on completed Locating Tickets and responsible for a variety of tasks related to utility protection for a variety of utility clients. The Watch and Protect technician will be responsible for overseeing contractors digging on and around utility facilities, and monitoring excavation to help prevent damage from being done to critical facilities.

• Perform Quality Audits:
  On‑site audits of completed work should include inspection of locate marks and marking standards for accuracy; E‑Sketch documentation; billing and status codes used; screen capture and photo documentation review; scope of the tickets work area completed. Focus on accuracy and marking standards while performing the audit. Any serious concerns found during audits should be communicated to the supervisor immediately and addressed while on‑site.
• Watch & Protect:
  Compare real world conditions to the record documentation to identify errors and omissions; verify location of all client facilities within specified dig extents; watch and protect client facilities within a given area as directed by the client; understand contractor’s means and methods for subsurface installations; responsible for monitoring and providing surveillance of critical infrastructure where excavations are known to be taking place or will be taking place soon;
  
  contact excavators and schedule with them to monitor critical excavation; monitor excavations near critical infrastructure to prevent damage from being done to client facilities; locate and mark underground facilities using various industry tools, standards and methods including the use of various locating devices and utility maps; performs ticket audits to ensure locators are accurately locating facilities and following proper marking procedures.
• Compliance:
  Complete a background check; pass a DOT drug test.

• High school diploma or GED certificate
• Valid driver’s license
• 2 years of experience in the locating industry
• Ability to work independently with minimal supervision
• Ability to read and interpret prints at a high level
• Multiple years locating and pipeline technician experience
• Strong communication and interpersonal skills to be able to work smoothly with citizens, company, contractor representatives, and customers
• Good organizational skills to be able to handle many varied tasks at once
• Knowledge and understanding of safe worksite practices
• Experience with the construction and installation of below grade infrastructure and basic maintenance of industry standard locating equipment
• Working within and utilizing existing utility standard designs
• Experience with complex urban underground utility infrastructure and serving as firm/client liaison
• Reviewing design drawings created by others

• Capable of moving about on construction work sites, public streets and parkways
• Capable of lifting up to 50/75 lbs
• Ability to stand, walk, kneel or sit for extended periods
• Hand‑eye coordination necessary to operate computers and various measurement, locating and testing instruments
• Reasonable accommodations can be made to enable individuals with disabilities to perform essential job functions.

• Work safely outside in all weather conditions year‑round
• Occasionally work in excavations areas and roadways
• Occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and vibration
• The noise level in the work environment is occasionally moderate to loud.

Full‑time (Hourly). Pay varies based on experience.

• Health Insurance
• Dental Insurance
• Term Life Insurance
• Short‑Term Disability
• Long‑Term Disability
• Vision Insurance
• Flexible Benefits Plan
• 401(k) Savings Plan (Matched by the company)