Family Resource Developer​/Family Peer Support Specialist

See yourself achieving solutions.
Join our team!

37.5 hour work week

• 12 Paid Holidays
• 15 Paid Vacation Days (increases every 2 years)
• 8 Paid Sick Days
• 5 Paid Personal/Wellness Days
• 3 weeks of Paid Parental Leave

• Public Service Loan Forgiveness qualified employer
• Tuition Assistance Program for staff who are continuing their education

• 5 free counseling sessions per year for employee or their family
• Immediate community referrals to licensed counselors
• 24/7 call line
• Tax consultation/financial resources
• Discounted legal services and mediation services
• Health and Wellness resources

Use of agency vehicles and/or mileage reimbursement

Agency-issued cellphone or cellphone reimbursement

"Dress for your day" dress code

Opportunities for advancement and professional development.

Supportive, inclusive, and strengths-focused culture

Starting at $48,000.00

Provides family peer support and resource development services that strengthen behavioral health supports for children and families. Drawing on lived experience as a parent or caregiver of a child or youth with significant mental, emotional, or behavioral health needs, helps families navigate systems of care, access community and psychiatric resources, follow treatment and discharge plans, reduce barriers to service use, and build confidence and stability.

Supports the R.E.S.T. (Recovery, Empowerment, Support, Teamwork) Program and related SASS Mobile Crisis and Family Support services across Central Illinois.

• Provide family peer support, mentoring, encouragement, and practical assistance to parents and caregivers of children and youth with behavioral health needs.
• Participate in on-call rotation and respond to Mobile Crisis Response and Stabilization Support (MRSS) services.
• Use lived experience appropriately and professionally to build trust, normalize help-seeking, promote hope, and strengthen caregiver confidence in navigating the behavioral health system.
• Support the development and implementation of the R.E.S.T. Program to strengthen behavioral health supports for children and families across Central Illinois.
• Help families access outpatient psychiatric treatment, designated psychiatric appointments, stabilization services, transportation assistance, documentation supports, and other needed behavioral health resources.
• Coordinate access to CYFS-designated psychiatric appointments with the psychiatric provider partner and assist families with appointment preparation, follow-through, and barriers that may affect attendance.
• Collaborate closely with the SASS/MRSS crisis-response team, psychiatric providers, schools, hospitals, and community partners to promote continuity of care and reduce repeat crises.
• Participate in hospital discharge planning by helping families understand recommendations, identify supports, and follow through with discharge and safety plans.
• Attend meetings with families and service providers, including school staffings, court proceedings, public-benefit appointments, multidisciplinary teams, and care coordination meetings, to advocate for family needs and support access to services.
• Educate families about SASS Mobile Crisis, Family Support, R.E.S.T., and other available services, including what to expect and how to use supports effectively.
• Act as a liaison between families and assigned clinical or crisis staff; communicate family concerns, strengths, priorities, and barriers to the appropriate team member.
• Assist clinical and crisis staff in providing family education, support, skill-building, and resource navigation consistent with the treatment or service plan.
• Gather, maintain, and share current information about community resources, parent and caregiver groups, support groups, transportation resources, public benefits, and providers that serve children and families, including providers accepting Medicaid.
• Assist families in obtaining records and other documentation and completing applications for Family Support Program or other needed services.
• Provide transportation to clients when necessary to support established service goals and consistent with agency policy.
• Assist families in transitioning to other levels of care or community supports as crisis or SASS involvement ends.
• Provide education and technical assistance to professional staff regarding family involvement, caregiver…