Student Services Coordinator at Indiana University in Bloomington, Indiana

Biochemistry Graduate Program Coordinator

The College of Arts and Sciences at Indiana University (IU) Bloomington is the largest academic unit, composed of over 40 departments and numerous centers, programs, and institutes. The Molecular and Cellular Biochemistry program is a vibrant academic science program offering both undergraduate and graduate programs. This department is housed in Simon Hall, strategically located between the departments of Biology, Chemistry, Medical Sciences, and Physics.

Job Summary Department-Specific Responsibilities

• Manages student services for the Biochemistry Graduate Program; performs the duties of Scheduling Officer, Enrollment Management, Graduate Recruitment, Admissions Coordinator, and Event Coordinator.
• Serves as first point of contact for students with concerns, and for faculty members with concerns regarding students.
• Works directly with Director of Graduate Studies (DGS) on most tasks.
• Performs administrative duties in support of various or multiple student services job families and initiatives, including those involving student life, programming, and support and/or student services administration such as academic advising, financial aid/scholarships, and registrar.
• Performs occasional duties in support of other university functions or business needs.
• Provides administrative support for program activities designed to enhance and reinforce academic engagement and experiential learning.
• Manages graduate enrollment each academic semester.
• Prepares and disseminates handouts, presentations, or other materials.
• Acts as a resource for students and faculty on student services matters.
• Maintains confidential student records and databases accurately while acting under federal and University information security guidelines.
• Works with DGS on all aspects of recruiting potential graduate students, domestic and international.
• Develops, builds, and maintains the schedule of classes in close association with the Biochemistry DGS.
• Plans, publicizes, and executes all aspects of events for the graduate program. including graduate student orientation, workshops, award ceremonies, and receptions.
• Negotiates contracts with vendors, organizes catering, assists with procurement and setup of audio visual and special needs equipment.
• Selects menus, chooses room formats, and designs diagrams and forms for special setups and registration.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.
• Provides directions, support, and information to student organization representatives and other visitors to the graduate program.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
• Assists with ordering or creation of promotional materials for student organizations or programmatic needs.
• Takes on tasks of increasing complexity, such as performing benchmarking research of student services initiatives at other higher education institutions or designing routine surveys to gauge student satisfaction and program effectiveness.
• May provide guidance to other Student Services Coordinators.

Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

Required

• High school diploma or equivalent (such as HSED or GED).
• 2 years in an office environment, higher education, or related field.

Skills

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Possesses a high degree of initiative.
• Ability to…