Part-Time Student Box Office Sales Associate, IU Auditorium

Overview

Students who are eligible for Federal Work-Study are encouraged to apply. To check eligibility, log in to your One.

IU account and view your financial aid package and confirm your work-study status.

Since opening its doors in 1941, Indiana University (IU) Auditorium has served as a university and community gathering place, hosting world-class artists, entertainers, musicians, and lecturers in its 3,200-seat theatre. IU Auditorium creates world-class arts and event experiences at Indiana University and serves as the community's gathering place.

• Sells tickets in-person
• Processes orders
• Answers questions about events
• Promptly resolves customer complaints
• Ensures maximum client satisfaction
• Provides extraordinary customer service

Required:

Currently enrolled as a student at Indiana University.

• Sales or customer service experience

• Outstanding customer service and communication skills
• Ability to work independently and as part of a team
• Ability to interact and communicate with a wide variety of people
• Comfortable giving phone customer service
• Proficient using technology
• Ability to handle stressful situations and resolve conflicts
• Knowledge of the venue and events being promoted

This role requires the ability to remain in a stationary position as well as the ability to move about the workplace for long durations. It requires effective communication, and the ability to operate specialized software for ticket sales. The role requires the ability to move objects up to 10 pounds. The person in this role must be able to perform the essential functions with or without accommodation.

Positions are continuous year-round. Bloomington, Indiana. $11.50 per hour. 10–20 hours per week, including shifts during the day and/or evenings based on events and shows at various venues. Must be able to work flexible hours, including evenings and weekends.

For full-time staff employees, Indiana University offers a wide array of benefits including: comprehensive medical and dental insurance, health savings account with generous IU contributions, healthcare and dependent care flexible spending accounts, basic group life insurance paid by IU, voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance, base retirement plan with generous IU contributions, voluntary supplemental retirement plan options, tuition subsidy for employees and family members taking IU courses, 10 paid holidays plus a paid winter break each year, generous paid time off plans, paid leave for new parents and IU-sponsored volunteer events, employee assistance program (EAP).

to learn more about Indiana University's Job Framework.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Request Support. Telephone: .