Assistant Director of KelleyWell; Student Support Specialist

Assistant Director of Kelley Well (Student Support Specialist)

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The Kelley School of Business at Indiana University is a comprehensive provider of top‑tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. It has been creating career momentum for 100 years, growing from 70 students in 1920 to over 12,000 students today. The Kelley Undergraduate Program strives to be a welcoming and collaborative community of business and education leaders.

Kelley is proud to be the number 8 ranked undergraduate business program by U.S. News (2025).

The undergraduate Program seeks an Assistant Director of Kelley Well:
Office of Well‑Being and Support, committed to providing a safe space for staff and students to thrive. The Kelley Well team is responsible for the mental health and wellness programming within the Undergraduate Program, including signature events such as Balance Week and the Failing Successfully Summit. The position will collaborate within the program to offer targeted support to the Student Life team and the Academic Advising team in their work with individual students and leaders.

• Reports to the Director of Kelley Well.
• Uses research and feedback to develop materials including content for newsletters and social media, and marketing for programming initiatives.
• Designs, plans, administers, or supports student programs and initiatives that offer support for students facing adversity or challenges.

• Develops and implements programs and initiatives that offer support for students in crisis, facing adversity or challenges, or who belong to an under‑represented or minority student population.
• Interfaces directly with students by attending student programming events, advising student organization leaders, meeting one‑on‑one to discuss support needs, and gathering satisfaction feedback from participants to implement into future student services initiatives and objectives. Places an emphasis on confidentiality, university policy compliance, and a culture of care within all direct student interactions.
• Collaborates with staff in its department and other departments, as well as academic and campus leaders, on shared student support goals, often coordinating funding to sponsor student programs and initiatives.
• Projects outcomes for support services offered at the program, department/division, or campus level. Measures and evaluates effectiveness of student support initiatives against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders to secure funding for initiatives moving forward.
• Serves on committees and performs student support research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plans and coordinates communications for student support initiatives to ensure student participation, inclusion, and engagement.
• May provide guidance to other student support staff; makes process recommendations to the manager for improved delivery of service.

• Required: Bachelor's degree in education, public affairs, public health, counseling, social work, business, or related field.
• Preferred: Master’s degree in higher education student affairs or related field.

• Minimum of 2 years in student services, higher education, social work, counseling, law, or related field.

• Proficient written and verbal communication.
• Maintains a high degree of professionalism.
• Demonstrated time‑management and priority‑setting skills.
• High commitment to quality.
• Flexibility to work in a fast‑paced, dynamic environment.
• Desire to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Ability to maintain confidential information.
  
  Simultaneously handles multiple priorities.
• Excellent…