Assistant Director of Academics and Communications; Student Programming Specialist) Office of Orientation

ORIENTATION (BL-ORIE-IUBLA)

The Office of Enrollment Management (OEM) serves Indiana University Bloomington by recruiting, enrolling, and serving students. We are deeply committed to transforming student's lives through access, engagement, and success while becoming the most innovative, strategic, and visionary enrollment management team in the nation. With a strong commitment to belonging, access, and opportunity, OEM works with campus partners to make IU Bloomington the best university possible.

The Office of Orientation and Enrollment Programs guides students through New Student Orientation and supports programs designed to promote new student enrollment.

• Leads academic components of New Student Orientation, including pre-Orientation academic preparations, webinars, preparation courses, and academic sessions during New Student Orientation.
• Serves as primary liaison to academic advising units, leading and coordinating logistics related to academic advising for incoming students, ensuring a smooth experience for students and staff.
• Provides leadership for the creation, development, and continuous improvement of all New Student Orientation communications and student facing information.
• Collaborates with other full-time staff to develop and distribute clear New Student Orientation-related communications.
• Provides primary leadership and supports for New Student Orientation email and phones, directing front office staff in all duties related to communications.
• Hires, supervises, trains, and provides developmental activities and feedback to assigned student staff.
• Provides operational support for various components of the team.
• Provides operations support for housing arrangements for students participating in New Student Orientation.
• Contributes to the development and continuous improvement of New Student Orientation.
• Performs other duties as assigned.

• Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience. Projects programming outcomes at the program, department/division, or campus level.
• Interfaces directly with students, attending student programming events and gathering satisfaction feedback from student participants to implement into future student programming initiatives and objectives.
• Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
• Measures and evaluates effectiveness of student programs against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
• Serves on committees and performs student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plans and coordinates communications for student programming initiatives to ensure student participation and inclusion.
• May provide guidance to other Student Programming Specialists; makes process recommendations to manager for improved delivery of service.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

• Bachelor's degree in education, social work, public affairs, counseling, business, or related field.

• Master's degree in higher education, student affairs, or related field.

• 2 years in student services, higher education, or related field.

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Develops and delivers effective presentations.
• Demonstrates customer service skills.
• Demonstrates ability to maintain confidential information.
• Demonstrates excellent judgment and decision-making skills.
• Demonstrates excellent judgment, tact, and diplomacy.
• Ability to build strong partnerships with students and other university departments.

This role…