Engagement Officer

The Engagement Officer is responsible for creating meaningful opportunities for Illinois Wesleyan University alumni, parents, families, and friends to engage with the University through volunteer leadership and high quality events. This role manages the full lifecycle of volunteer engagement, including recruitment, training, support, recognition, and committee management. The Engagement Officer also plans and executes a wide range of in-person and virtual programs, overseeing event strategy, logistics, communications, vendor relationships, and post-event evaluation.

Serving as a representative of the Office of Alumni Engagement, this position fosters lifelong constituent connections that advance the University's mission and engagement goals.
This is a full-time, on-campus position. Generous benefits include health, retirement, considerable time off and tuition assistance.

• Oversee, execute, and grow a strategic volunteer program for alumni, parents, students, and friends of the University. In a team of three Engagement Officers, this position focuses on Regional Groups; manage all aspects of the volunteer programs, including recruitment, communication, training, stewardship and advancement; establish goals and implement strategies for the recruitment, retention and recognition of volunteers; organize volunteer opportunities with Admissions, students, faculty, Alumni Engagement events, etc;
  
  coordinate volunteer events and/or when volunteers are needed for events; partner with other departments to work effectively with volunteers and ensure staff interactions with volunteers are always positive and constructive; serves as a liaison between the Office of Alumni Engagement and volunteers to address any concerns or feedback
• Collaborate with team members, and internal/external constituents to develop event concepts, manage event logistics, and securing funding for special programs and events for the President’s Office, The Office of Strategic Partnerships, and Advancement; act as point of contact for internal and external vendors including but not limited to negotiating contracts, banquet event orders, technology set‑up, menu selection and lighting preferences; develop event coordination from top down;
  
  registration, attendance strategy, event summary and outcomes and briefings; contribute creative ideas to produce events that promote Advancement and University initiatives, collaborating on email and social media campaigns; assist with marketing strategy and budget management of advancement events; identify and cultivate donor and sponsor support to underwrite alumni engagement events in collaboration with the Advancement team
• Implement and grow University programs, including but not limited to Alumni Awards, Titan Travel Program, and other initiatives as the University evolves in an effort to enhance alumni engagement with the university; plan and manage all logistical aspects of signature alumni programs (e.g., venue booking, catering, technology needs); coordinate timelines, budgets, and staffing for each event in partnership with the Director of Alumni Engagement;
  
  collaborate with alumni, faculty, staff, and external partners to develop meaningful program content; serve as the primary point of contact for honorees, nominees, and participants; develop and implement a communications and outreach plan in support of increasing awareness, engagement & attendance; work with Marketing and Communications to create event materials, digital communications, and social media campaigns; gather and analyze feedback from participants to assess program effectiveness;
  
  recommend and implement improvements and identify new opportunities as the University’s priorities evolve
• Manage a…