Multi-Unit Team Leader

Join to apply for the Multi-Unit Team Leader role at H&R Block
.

• Lead three H&R Block tax offices, guiding customer-centric teams to accelerate the seasonal tax business.
• Serve as the front-line manager for leadership and development of associates, delivering an outstanding client experience and achieving office growth objectives.
• Oversee the daily operations of multiple offices, including staffing, scheduling, and timekeeping, with support from Associate Team Leaders.
• Travel between offices as required.
• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.
• Note:
  
  Prior tax preparation experience is not required.

• Multi-unit people management experience in the retail, restaurant, banking, or related industry
• Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
• Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
• Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
• Computer proficiency with MS Office
• Bachelor’s degree in a related field, or high school diploma with the equivalent combination of experience
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
• Check out all available benefits at

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized on Best Companies lists. You will be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Retail