Human Resources Coordinator

Department

IU HUMAN RESOURCES (UA-HUMM-IUBLA)

IU Research Human Resources (HR) supports Indiana University's (IU) research mission by partnering with leaders, supervisors, and employees across IU Research to attract, retain, develop, andengage a talented workforce. Through a combination of strategic consulting and operational HR services, IU Research HR helps ensureorganizational effectiveness while fostering a culture of accountability, integrity, and employee success.

As one of the nation's leading research institutions, Indiana University generated more than $1 billion in sponsored research last fiscal year. Advancing transformative research, innovation,industry engagement, and commercialization are key priorities outlined in IU 2030:
The Indiana University Strategic Plan.

• Serves as the primary intake point for IU Research HR requests through the Customer Relationship Management (CRM) system.
• Triages, responds to, and reassigns HR cases to the appropriate HR team member.
• Monitors case workflows and ensure timely routing and resolution.
• Provides 1st level HR guidance and escalates complex issues asneeded.
• Processes Human Resources Management System (HRMS)/eDocssupporting the employee lifecycle.
• Supports HR team members with transactional HR activities and administrative processing.
• Assists with position creation, position maintenance, job data updates, transfers, reorganizations, hires, and related personnel transactions.
• Ensures accuracy, completeness, and compliance of submitted HR transactions and documentation.
• Maintains HR records, documentation, templates, and procedural resources.
• Coordinates HR communications, resource distribution, and employee-facing information.
• Supports employee recognition, engagement, and other departmental HR initiatives.
• Builds collaborative relationships and provides responsive customer service to IU Research employees, HR colleagues, and University HR Centers of Excellence.
• Maintains working knowledge of IU policies, procedures, and employment regulations and apply guidance consistent with established practices.
• Coordinates administrative aspects of HR recruitment and hiring activities.
• Assists with posting requests, position management, workflow tracking, and onboarding processes.
• Maintains recruitment-related records, communications, and supporting documentation.

• Coordinates, processes, verifies, and maintains academic and/orstaff HR related work, which may include but not limited to:recruitment, training, benefits, employee relations, tenure,performance evaluations, classifications, I-9s and employee leavesof absences.
• Researches and analyzes academic and/or staff HR related topicsto help assist in resolving issues and/or creating solutions.
• Creates, compiles, prepares, and analyzes reports and documents for academic and/or staff HR related activities.
• Performs and may coordinate data entry for processing transactions and maintaining and keeping information current for candidates, employees and/or retirees on a variety of academic and/or staff HR issues.
• Provides administrative and related support to other academic and/or staff HR staff.
• Supports and maintains academic and/or staff HR programs andevents; maintains up-to-date records of actions, decisions, andtime frames.
• Maintains high standards of confidentiality of all employee records and documents.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

• High school diploma or equivalent (such as HSED or GED).

• 3 years of HR related experience plus advanced experience with Microsoft Office Suite products.

• Experience with Salesforce CRM.

• Demonstrates customer service skills.
• Effective interpersonal skills.
• Ability to simultaneously handle multiple priorities.
• Friendly and service-oriented.
• Highly thorough and dependable.
• Demonstrates written communication skills.
• Experience utilizing Human Resource Information Systems(HRIS).
• Ability to work on multiple projects simultaneously, prioritize conflicting assignments and maintain focus on project completion.

This role requires the ability to effectively communicate and tooperate a computer and other standard office productivity equipment. The position involves sedentary work as well as…