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Desktop Support Specialist

Job in Bloomington, Monroe County, Indiana, 47401, USA
Listing for: Pinnacle Partners, Inc
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, Desktop Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

We are seeking a customer-focused Desktop Support Specialist to serve as a trusted technical resource across our client's enterprise environment. This role will play a critical part in resolving hardware and software issues, supporting technology deployments, and delivering excellent service to users at every level of the organization.

Key Responsibilities:
  • Provide deskside, phone, and email support to users in an enterprise environment
  • Support a range of technology, including hardware, software, Office 365, and PC deployments
  • Deliver support to users across all levels of the business
  • Provide excellent customer service in resolving technical issues
  • Assist with projects to migrate outdated hardware and technology to current platforms
Requirements:
  • 2-3+ years of desktop support experience in a Windows/Microsoft environment
  • Strong interpersonal and communication skills
  • Ability to work onsite five days per week
Preferred:
  • Experience with hardware refresh projects
  • Experience supporting a manufacturing floor environment
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