Regional Director of Operations

Job Description Summary Regional Director of Healthcare Operations

Location:

Indiana Market (Indianapolis, South Bend, West Lafayette Region)
Job Type: Full-Time Salary: $81,492 - $122,238 annually

Lead the Future of Value-Based Primary Care Millennium Healthcare Management is seeking an experienced healthcare operations leader to oversee multiple value-based primary care practices across Indiana. This highly visible leadership role offers the opportunity to drive operational excellence, improve patient outcomes, lead high-performing teams, and influence strategic growth throughout the region.

The Regional Director of Healthcare Operations is responsible for the operational, clinical, and financial performance of a portfolio of primary care practices. This leader will partner closely with providers, practice administrators, regional leadership, and corporate teams to achieve quality, patient satisfaction, growth, and financial goals while advancing our value-based care strategies.

This position carries full regional operational accountability, including practice performance, budget management, staff development, patient experience, quality outcomes, and value-based care initiatives.

How will you make an impact & Requirements What You'll Do Operational Leadership Provide leadership and oversight for multiple primary care practice locations within the region.

Foster strong partnerships with providers, practice leaders, and support staff to ensure alignment and collaboration.

Lead execution of operational strategies that support quality care, patient access, growth, and financial performance.

Conduct regular practice visits and leadership meetings to ensure consistency, accountability, and engagement.

Drive continuous improvement initiatives that enhance efficiency, patient experience, and operational effectiveness.

Value-Based Care Performance Lead implementation and optimization of value-based care initiatives across all assigned practices.

Analyze clinical and operational performance data to identify opportunities for improvement.

Monitor and improve key performance indicators, including:
Quality outcomes Risk adjustment performance Preventive care measures Utilization management Cost of care Patient satisfaction Patient outcomes

Collaborate with providers and practice teams to close care gaps and improve overall population health performance.

Lead implementation of new contracts, workflows, technologies, and operational initiatives supporting value-based care success.

Financial & Strategic Management Maintain responsibility for regional operational and financial performance.

Partner with the Regional Vice President and Market President to develop annual goals and strategic priorities.

Assist in development and management of regional budgets.

Review operational and financial performance metrics to drive informed decision-making.

Identify opportunities to improve revenue, reduce operational inefficiencies, and enhance overall practice performance.

Team Leadership & Development Lead, mentor, and develop practice administrators and operational leaders.

Establish clear performance expectations and accountability standards.

Conduct performance reviews, coaching conversations, and professional development planning.

Build a culture focused on patient-centered care, teamwork, accountability, and continuous improvement.

Address employee performance concerns in a consistent, fair, and timely manner.

Compliance & Quality Ensure compliance with all applicable healthcare regulations, company policies, and industry standards.

Support quality improvement initiatives and regulatory readiness efforts.

Promote adherence to best practices in patient care, operations, and safety.

What We're Looking For

Required Qualifications Bachelor's degree in Healthcare Administration, Business Management, Life Sciences, or a related field.

Minimum of 5 years of healthcare operations experience.

Minimum of 5 years of leadership experience managing teams and operational performance.

Experience overseeing multiple locations, departments, or service lines.

Strong understanding of healthcare operations, financial management, and performance improvement.

Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.

Exceptional communication, relationship-building, and leadership skills.

Ability to thrive in a fast-paced, highly collaborative environment.

Preferred Qualifications Master's degree in Healthcare Administration (MHA), Business Administration (MBA), or related…