Director of Operations; Operations Management Leader

IRSAY FAMILY RESEARCH INSTITUT (UA-IRSY-IUBLA)

The Irsay Institute was founded in 2021, enabled by a generous giftfrom the Irsay Family. The Irsay is dedicated to direct support and development of research and researchers interested in health andhealth care through outreach, education, and research.

The Director of Operations provides strategic and operational leadership for all administrative and personnel functions of the Irsay Institute. This role is responsible for ensuring effective and compliant operations, supporting a wide portfolio of interdisciplinary research projects and programs, and drivingalignment between day-to-day activities and long-term Institutegoals. As a senior leader, the Director of Operations contributes to organizational planning, oversees staff and systems, and partners with Irsay Institute and IU Research leadership to implement evolving initiatives.

• Provides high-level operational leadership and coordination across administrative functions.
• Directly supervises professional and support staff; responsible for recruitment, training, performance evaluation, promotion,corrective actions, and termination decisions. Establishes and implements operational objectives and priorities aligned with the Institute's mission and strategic plans.
• Conducts resource planning, assesses Institute staffing needs,and manages reorganization or restructuring, partnering with Irsay Institute faculty leadership.
• Leads development and communication of internal policies and practices; ensures consistency with university wide standards.
• Represents the Institute in cross unit initiatives and operational working groups; advises executive committees oninfrastructure, finance, and process improvements.
• Serves as the Institute's primary HR liaison; oversees
  
  Institute and research project hiring for staff, students, and temporary roles.
• Provides high-level operational leadership across Irsayinitiatives, including oversight of multiple projects andteams.
• Guides proposal development processes and post-award project execution, particularly for initiatives involving National Institute of Health (NIH), and foundation funders.
• Serves as a liaison between faculty directors and staff toensure project alignment, transparency, and progress.
• Translates faculty and institutional research priorities into implementable programs by designing scalable systems, workflows,and staffing plans.
• Supervises a cross-functional Irsay Research Team of project managers and coordinators, offering mentorship, task oversight, andcareer development support.
• Aligns staff assignments and capacity with project needs,coordinating with faculty leads and executive leadership to optimize resource distribution.
• Cultivates a goal-oriented team culture that promotescollaboration, initiative, and accountability. Program Documentation and Operational Standards.
• Develops and maintains institutional documentation across program portfolios, including Confluence wikis, backend process guides, and activity reports.
• Develops, refines, and codes automation procedures and workflows using AI and knowledge of best practices to improveconsistency across teams and reduce redundancy across projects.
• Standardizes reporting practices and create reusable templates and frameworks to support documentation efficiency and accuracy.
• Tracks and analyzes program metrics for internal planning and reporting.
• Implements improvements to documentation processes that enhancecontinuity, scalability, and onboarding for future staff and collaborators.
• Develops targeted communications for a wide range of audiences,including university leadership, external funders, and the broaderpublic.
• Ensures all communications advance institutional reputation and strategically support external funding and faculty collaboration.
• Oversees internal and external communications strategies,including Irsay media presence and newsletters and the management of the Irsay website.
• Develops the Irsay website by architecting, building, and maintaining the backend and frontend codebases to support the evolving needs of the institute and its faculty.

• Provides leadership and strategic direction for complex operational functions, programs, services, or initiatives withbroad organizational impact; ensures alignment of operations with departmental, divisional, and institutional priorities.
• Serves as a senior operational advisor and subject matter expert; consults with leadership and…