Fashion Advisor - Nordstrom Mall of America
Listed on 2026-01-01
-
Retail
Customer Service Rep, Retail Sales
Fashion Advisor - Nordstrom Mall of America
5 days ago Be among the first 25 applicants
Fashion Advisor, Nordstrom Mall of America
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique’s leadership.
- Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
- Optimize the client experience through providing clients with prompt, professional, warm and courteous service
- Build genuine relationships with clients through thoughtful and consistent outreach
- Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
- Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
- The history and heritage of The House of CHANEL
- Being truly service minded
- Utilizing your fashion expertise to inspire others
- Building collaborative partnerships and relationships in a team-focused environment
- Fostering a meaningful client experience centered around inclusion and connection
- Appreciation for art, beauty, and luxury
- Minimum 3 years of related experience
- Minimum High School Diploma
- Ability to lift 15 lbs.
- A flexible schedule with the ability to work late nights, weekends, and some holidays
- Front of House Fashion:
Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
- The anticipated hourly rate range for this position is $27.35 to $34.28 per hour. Base compensation is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.
- Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).