Xfinity Retail Sales Consultant

Xfinity Retail Sales Consultant

Join Comcast as an Xfinity Retail Sales Consultant in Bloomington, IN. Comcast is a Fortune 50 media and technology company that delivers the world’s best entertainment and online experiences.

Hourly rate: $22.69 (Base $15.00 + Targeted Commission). The sales compensation program offers significant upside above targeted earnings for high performers.

• Passionately represent products and services by sharing and demonstrating product and sales know-how with customers.
• Take a customer‑first approach to all interactions, listening to and evaluating customer needs and providing appropriate solutions.
• Achieve sales and customer experience goals and objectives.
• Provide comprehensive customer onboarding, ensuring customers fully understand how to use and manage company products/services and gain their consent.
• Perform operational and administrative tasks.
• Partner with customer care to resolve customer issues, as appropriate.
• Demonstrate sales excellence, professionalism, integrity, and a warm, friendly demeanor to customers and teammates.
• Comply with all company and retail operational policies and procedures.
• Complete training requirements and actively engage in team huddles and learning.
• Understand the sales compensation plan and its key elements.
• Work a flexible schedule that includes evenings, weekends, holidays, variable schedules, overtime, and possibly store hopping.
• Carry and lift up to 25 pounds; stand and move around the store constantly.
• Perform other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience—think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff—be enthusiastic learners, users, and advocates of our game‑changing technology, products, and services, especially our digital tools and experiences.
• Work as a team—make big things happen by working together and being open to new ideas.
• Participate in the Net Promoter System by joining huddles, making callbacks, and helping elevate opportunities to better serve customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what’s right for each other, our customers, investors, and our communities.

• Customer‑focused
• Workplace organization
• Persuasion
• Technical knowledge
• Teamwork
• Self‑motivation
• Resilience
• Critical thinking and problem solving
• Communication
• Professional integrity

Base Pay: $15.00 hourly. Total Target Compensation (Base Pay plus Targeted Commission): $22.69. Most sales positions are eligible for a commission under the applicable plan; most non‑sales positions are eligible for a bonus. Comcast provides best‑in‑class benefits, including physical, financial, and emotional support resources. Please visit the compensation and benefits summary on our careers site for more details.

• High School Diploma or GED.
• 2–5 years of relevant work experience.
• Certification requirements: if applicable, to be specified.

Seniority level:
Entry level

Employment type:

Full‑time
Job function:
Sales and Business Development
Industries: IT Services and IT Consulting;
Technology;
Information and Internet;
Telecommunications

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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