Accounts Payable Coordinator

First Service Residential provided pay range

This range is provided by First Service Residential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$22.00/hr - $24.00/hr

The Accounts Payable Research Coordinator is responsible for performing tasks related to invoice capture, routing of proper approvals, invoice issue resolution, and payment issuance to association vendors.

• Researches and responds to inquiries, including but not limited to clarifying when an invoice will get paid, why an invoice was paid incorrectly, and how to properly code an invoice.
• Researches and resolves invoice issues relating to unidentified properties, potential duplicate payments, image issues, missing invoices, missing payments, etc.
• Processes utility invoices in a timely manner to ensure due dates are met as to avoid late fees and disconnections.
• Processes the batching of approved invoices into the accounting system as well as resolving issues associated with that process.
• Supports internal and external information requests.
• Resolves internal and external customer issues utilizing prompt, effective communication.
• Team with property management to ensure all invoice information is captured correctly and processes are followed to ensure timely payment of invoices to association vendors.
• Assist the AP Manager to ensure proper workflows are established and maintained for routing of invoices through the approval process.
• Assist with training, guidance, and support to system users in their application knowledge. Assist users on new processes and functions.
• Helps identify reoccurring errors and troubleshoot system issues.

• Must maintain regular and punctual attendance to required shifts, meetings, trainings, and related employment engagements to support position responsibilities and duties. Any alterations to required schedule must be reviewed and approved, in advance by your supervisor.
• Practice and adhere to First Service Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional materials and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by management.
• Other duties as assigned.

• 2 years of recent related AP job experience.
• Bachelor’s degree in Accounting, Finance, Management, or Business is preferred but not required due to complex nature of accounts payable transactions.
• Intermediate Excel skills.
• Must have strong computers and system knowledge and proficiency.
• Excellent customer service skills via phone and email.
• Strong verbal and written communication skills.
• Detail oriented and strong organizational and multi-tasking skills.
• Handle change in a positive manner.
• Ability to work with sensitive or confidential information. Reliable and discreet.
• Ability to meet deadlines and work well under pressure.
• Ability to work in a team environment as well as independently and be self-driven.
• Critical thinking, problem solving, and judgement and decision-making abilities.

• Sitting at a desk for extended periods of time.
• Vision and hearing for computer and phone use.
• Dexterity for keyboard and mouse use.
• Ability to listen and focus for long periods of time.
• Ability to move up to 30 pounds.

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match.

Bespoke compensation: $22.50/hour.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

• Entry level

• Full-time

• Accounting/Auditing and Finance