Ice Garden Attendant
Listed on 2025-12-31
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service -
Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Ice Garden Attendant role at City of Bloomington, MN
.
To assist with the daily operation of the Bloomington Ice Garden (BIG) while working in the main arena office or concession stand, selling or collecting game tickets, answering phones, selling food/merchandise, providing customer service, maintaining building cleanliness, and completing other duties as assigned.
Examples of Duties- Work in the concession stand preparing food, operating a point of sale register, stocking product and cleaning space as needed throughout the shift.
- Additional responsibilities may include:
- Working in the main office.
- Working events.
- Taking tickets.
- Answering the phone.
- Sharpening skates.
- Perform basic building maintenance such as:
- Sweeping or vacuuming floors.
- Cleaning tables.
- Checking/restocking restrooms.
- Shoveling walkways.
- All while providing high-quality customer service to BIG guests.
- You must be available to work evenings and weekends and pass a background check to be considered for employment.
- Must be at least 15 years old.
- Position is year-round (not just a summer position).
- Previous customer service experience is preferred.
- Previous recreation work experience is preferred.
BIG is open year‑round which allows for continuous employment throughout the year. BIG is open from 6 a.m. through 11 p.m. most days of the year, including weekends and holidays, but hours can vary significantly based on ice and facility rentals. Staff usually work 4–8 hour shifts and average approximately 15–25 hours a week throughout the year.
Ongoing Part-Time employees who are employed for more than six months will make contributions to the pension program (PERA) through payroll deductions unless they qualify for one of the exemptions. In addition,
Part-Time employees may receive Paid‑time Off (PTO) at a rate outlined in the employee handbook and are eligible for paid parental leave after six months of employment.
Temporary or seasonal employees do not receive benefits outside of Paid‑time Off (PTO) at a rate outlined in the employee handbook.
Are you 15 years of age or older? Yes / No
Are you available to work nights and weekends? Yes / No
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