HPE Services Engineering PEAK

HPE Services Engineering PEAK This role has been designed as 'Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for HPE's portfolio. Requires a broad knowledge and application of engineering disciplines, methodologies and tools.

Directs and manages a diverse team of engineering professionals performing research, development, design and/or implementation of products, services, solutions for the company's portfolio. Responsible for creating and communicating technical strategy within the organization and/or across the function.

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

• Embed supportability requirements throughout the product lifecycle by partnering with Product Management and Engineering teams during planning, design, development, and release phases.
• Define and drive supportability standards, best practices, and governance frameworks across HPE solutions and services.
• Lead initiatives that improve support readiness, automation adoption, autonomous diagnostics, self-service capabilities, and operational intelligence.
• Establish technical ownership for supportability programs, ensuring measurable improvements in customer experience and support delivery effectiveness.
• Collaborate with Support Delivery, Customer Success, and engineering organizations to identify serviceability gaps and implement proactive solutions.
• Drive the development and adoption of tooling, data insights, support knowledge, and workflow automation that accelerate issue resolution and improve operational efficiency.

Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent. Typically 6-10 years experience.

Using and evaluating appropriate engineering design tools and software packages to design components and solutions. Excellent analytical and problem solving skills. Conducting reviews of material specifications and hardware, software, and electrical component design. Evaluating forms of empirical analysis, modeling and testing methodologies to validate product designs and specifications. Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels.

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities.

Note:

This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs…