Sales Coordinator Wyndham Hotel, Bloomington MN

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Sales Coordinator for the Wyndham Bloomington Mall of America Hotel in Bloomington Minnesota. $19.00 - $20.00 per hour.

Assist sales managers and front desk in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Provide support to the sales team in executing contracts, proposals, and correspondence
• Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
• Conduct site tours
• Assist as needed with hotel and sales related functions, parties and blitzes
• Oversee and create social networking sites
• Prepare and send out direct mail projects, sales packets and collateral
• Provide assistance to the Director and/or Manager of Sales and Marketing
• Effectively communicate and coordinate the guest’s request with other departments
• Answer and Respond to incoming telephone calls
• Oversee office equipment maintenance
• Responsible for managing all meeting room reservations and coordinating details with other departments including group agreements and set-up of meeting room.
• Coordinate and ensure the delivery of requested equipment and/or food for meeting rooms and special events
• Type Banquet Event Orders (BEO’s), route event orders to proper departments
• Maintain the filing system
• Maintain the trace System
• Set up new files as needed
• Maintain weekly Reader file
• Responsible for spelling accuracy and professional appearance of correspondence
• Inventory and maintain office supplies
• Produce weekly productivity reports for sales meetings
• May be asked to take accurate minutes of all sales meetings
• Perform site inspections when no sales manager is available
• Provide assistance to group leaders when necessary
• Responsible for timely completion of monthly group status report
• Perform other duties as assigned
• Take every opportunity to amaze the guests
• Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied.

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

• Proficient in Microsoft Word, Excel and Power Point
• Available to meet Guests and assist with welcome/check-in which may include week-ends
• Basic administrative knowledge such as business letters and telephone etiquette

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays.

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program