Restaurant Manager – FireLake Grill & Cocktail Bar

Overview

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands spans full‑service upper upscale properties to midscale, extended stay, and economy, enabling Choice® to meet travelers’ needs in more places and for more occasions while driving more value for franchise owners and shareholders.

• Participate in the development and implementation of business strategies for the restaurant aligned with Radisson Blu’s overall mission, vision, values, and strategies.
• Develop and implement strategies for the department, the assigned Food & Beverage outlets, and to achieve revenue and profit goals.
• Assist in the development of the marketing plan for assigned outlet and keep current on competitors.
• Develop and implement special promotions and employee incentives.
• Provide employees with current, up‑to‑date information on menu offerings and coach them on effective sales techniques.
• Maximize productivity by using forecasting techniques to adjust scheduling.
• Manage the operation of assigned restaurant or outlet, coordinate set‑ups, confirm daily specials, and maintain food and beverage service standards.
• Inspect restaurant and outlet areas on an ongoing basis to ensure facilities meet or exceed the hotel’s standards.
• Lead staff meetings, conduct daily pre‑shift meetings to discuss specials, house count, reservations, new menu items.
• Assist in quarterly inventories.
• Recruit, select qualified candidates, and provide orientation and training.
• Communicate performance expectations, provide ongoing feedback, coaching, and counseling.
• Create 100 % guest satisfaction by delivering the Radisson Blu experience through genuine hospitality and exceeding guest expectations.
• Handle guest problems with empathy, provide solutions, and follow through to ensure solution implementation.
• Perform other duties required to provide service brand behavior and genuine hospitality.

• Minimum two to three years of restaurant management experience.
• High school diploma required; bachelor’s degree preferred.
• Excellent oral and written communication skills.
• Ability to collaborate effectively with other hotel employees and managers.
• Conflict resolution skills with guests, supervisors, and employees.
• Knowledge of local, state, and federal liquor laws and regulations.
• Strong floor presence with focus and energy.
• Ability to multitask and work well under pressure.
• Basic computer skills in Microsoft Office Suite.

• Long hours sometimes required; flexible schedule.
• Ability to stand for long periods of time.
• Ability to lift 25 pounds regularly and push or pull up to 75 pounds.
• Good manual dexterity for common office equipment use.

• Employee discounts on thousands of hotels.
• Complimentary meal in the associate cafeteria during your shift.
• Free parking.
• Paid vacation and sick time, 8 paid holidays, paid bereavement, and paid floating holidays.
• Employee Assistance Program.
• Full benefits package after 30 days of service, including health, dental, vision, short & long term disability, auto insurance, and more.
• Employer‑paid accident insurance and HSA contribution.
• 401(k) retirement plan.

All associates must recognize that the hotel business operates 24/7/365 and may be required to shift duties to meet business needs. The described duties may be assigned or reassigned at management’s discretion. Choice Hotels International is an equal opportunity employer and affirmatively action employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

The offer of employment is contingent upon successful completion of background checks, E‑Verify, and lawful authorization to work in the United States.