Business Travel Sales Manager - Radisson Blu MOA

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice®has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice®to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award‑winning Choice Privileges®loyalty program and co‑brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit

The ability to model Choice’s Cultural Values:
Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Unique. Stylish. Entirely Radisson Blu. Upper Upscale by industry definition. First class in any other language. High on design and style, all wrapped up in a Yes I Can! Attitude. The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the first hotel connected to the Mall of America.

Salary Range: $61,000 to $73,000

• Employee discounts on thousands of hotels
• Enjoy a complimentary meal in the associate cafeteria during your shift
• Free Parking
• Paid Sick Time (MN Earned Sick and Safe Time)

• Paid Vacation and Sick Time
• 8 Paid Holidays
• Paid Bereavement
• Paid Floating Holidays
• Employee Assistance Program

• Full benefits package to our full‑time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!

Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson Blu’s overall mission, vision values and strategies

• Develops and implements strategies for achieving individual sales goals

Achieves market share and revenue goals by working with the Director of Sales and Marketing and Director of Corporate Accounts & Partnerships, Managed Hotels on individual and team goals within assigned market segments

• Develops data and recommends programs to meet clients' needs
• Prepares proposals and contracts that are geared to maximize profit while satisfying client needs
• Solicits files on a timely basis to confirm business
• Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business
• Contacts in‑house customers to retain and grow existing business, repeat bookings or referrals to other Choice Hotels
• Reviews individual and team goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas
• Ensure all materials used are in accordance with brand standards

Maintains proper flow of information to sales team, reviews sales work file of assigned accounts

• Communicates clients' requests to all departments in an effective and timely manner
• Insures maximum occupancy on a daily basis by performing follow‑ups on progress of groups booked with events services team
• Assists with the completion of monthly booking report(s)
• Prepares reports as necessary to improve management decision making and critical evaluation of work activities

Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to…