Sr. Human Resources Generalist​/Business Partner

Sr. Human Resources Generalist / Business Partner

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About QTS:
QTS offers critical end‑of‑line services for medical device OEMs including finished device assembly, packaging and sterilization management. QTS is part of the Cretex Medical family of companies. Learn more at  and

QTS is part of the Cretex Medical family of companies, offering end‑of‑line services for medical device OEMs including finished device assembly, packaging and sterilization management.

• Build strong and trusting relationships with business leaders and human resources.
• Serve as a trusted advisor on HR-related matters with supervisors and managers to proactively define workforce needs and key roles, implement tactical and strategic plans to meet business goals.
• Lead HR projects and initiatives from the business and from the corporate office.
• Mentor and provide support to HR team members at the company’s facility or any of the operating companies.
• Coach and advise leads, supervisors, and managers.
• Lead and administer policies and procedures that support the company's philosophy, culture, and strategic goals.
• Identify and lead more complex process improvement initiatives.
• Resolve employee relations issues that require more experience and knowledge.
• Lead the recruiting efforts by creating recruiting campaigns, maintaining the ATS, participating in job fairs, conducting interviews, and engaging with applicants through the onboarding process.
• Manage staffing vendors and contracts.
• Provide talent management metrics to business leaders.
• Conduct onboarding and offboarding sessions.
• Facilitate the 30-60-90-day check-ins with employees.
• Support and/or lead the workplace committee teams to include wellness and people, and culture.
• Respond to unemployment claims and attend appeal hearings.
• Ensure the HRIS system, employee files, and I‑9 documents are accurate and maintained.
• Provide support for injury management and employee leaves.
• Provide support for the annual enrollment process for benefits and assist employees with benefit questions.
• Provide support to the annual performance management process to include goal setting, mid‑year check‑ins, annual appraisals, and compensation planning.
• Ensure compliance with federal, state, and local laws and communicate changes to employees.

• Bachelor’s degree in Human Resources or an active HR certification through SHRM (SHRM‑CP or SHRM‑SCP).
• 7 years of HR experience.
• Experience recruiting entry‑level to management‑level positions in a manufacturing environment.
• Strong understanding of state, local, and federal labor laws and regulations.
• Excellent communication (verbal and written), negotiation, and interpersonal skills.
• Experience consulting on a wide variety of employee relations situations.
• Proven ability to build relationships and influence at all levels of the organization.
• Focused problem‑solving skills, analytical and systems thinking ability; demonstrated through previous experience.
• Strong initiative and results orientation.
• Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher).
• Attention to detail and organizational skills.
• Ability to work in a fast‑paced team environment.
• Ability to prioritize and multitask.
• Ability to work onsite in a manufacturing environment.

• Master’s degree in Human Resources.
• Medical device experience.
• Experience with Lean Tools.
• Continuing Education, including participation in local chapters, associations, and/or organizations.

At QTS, we are passionate about quality as the services we provide have a direct impact on the quality of life for others and we pride ourselves on our culture and work environment. Here are some things that employees have said about working at QTS:

• “I would describe my coworkers as kind and friendly.”
• “… I interned at QTS, then I went back to school… I was brought on as a shared service engineer, then I moved into a role with more customer interaction associated with it. All in all, a good fun ride so far and I can’t wait to keep it going!”
• “Three words…