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Senior IT Support & Escalation Engineer

Job in Bloomington, Hennepin County, Minnesota, USA
Listing for: Solution Builders®
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Solution Builders, Inc. is seeking a Support Specialist III to act as the final escalation point for the service desk in Bloomington, MN. The role involves resolving complex tickets across Windows servers, Mac OS, M365/Azure, and network infrastructure.

You will mentor junior staff, coordinate with vendors, and communicate incident progress to clients, with hybrid work options and a competitive compensation package.

For the Senior IT Support & Escalation Engineer position at Solution Builders®, we are reviewing applications now.

Learn more about the Senior IT Support & Escalation Engineer role in the description above.

We appreciate your interest in this position.

Join Solution Builders® and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior IT Support & Escalation Engineer role at Solution Builders®, based in BLOOMINGTON, MN, United States.

Position Requirements
10+ Years work experience
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