Desktop Admin

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.

We are seeking a skilled and customer-focused Desktop Administrator to provide advanced technical support and endpoint management within a dynamic enterprise environment. As part of the L3 Client Operations team, this role will focus on Tier 3 troubleshooting, software deployment, endpoint administration, and continuous improvement of client technology solutions. The Desktop Administrator will work closely with business stakeholders, Infrastructure, and Information Security teams to ensure reliable, secure, and productive technology experiences across office and manufacturing environments.

• Working knowledge of Windows Group Policy administration and Active Directory
• Experience managing standard desktop and laptop images and supporting endpoint lifecycle activities
• Knowledge of Microsoft Intune, modern device management, and cloud-based endpoint technologies
• Experience supporting virtual desktop environments such as VMware; macOS support experience is a plus

• Bachelor’s degree in Information Technology, Information Management, or a related field, or equivalent professional experience
• 3–5 years of experience supporting Windows operating systems in an enterprise environment
• Hands‑on experience with Microsoft Endpoint Configuration Manager (SCCM) and Intune, including software deployment, patch management, and endpoint administration
• Proficiency with Power Shell, Visual Basic, command-line tools, and ITSM platforms such as Service Now

The Desktop Administrator will package, test, and deploy software using SCCM and Intune while following established client standards, CAB processes, security requirements, and delivery timelines. The role will troubleshoot complex Tier 3 incidents, support patch management and endpoint lifecycle activities, and ensure KPI and project commitments are achieved. This position will also develop and maintain technical documentation, procedures, and endpoint management best practices while collaborating with Infrastructure, Information Security, and business teams.

Additional responsibilities include supporting Active Directory, virtual desktop environments, and continuous improvement initiatives related to client technology standards and roadmaps. The ideal candidate is self‑directed, technically strong, and capable of balancing daily operational support with project execution in both office and manufacturing environments. The role requires effective communication across different organizational levels and the ability to lift equipment weighing more than 40 pounds when required.

We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE.

As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe.

North Pole Star, S. de R.L. de C.V. (Polaris Mexico) is at the forefront of innovation in the powersports industry, manufacturing world‑class vehicles that inspire adventure, we are home of RZR, ATV, General, Sportsman and other greats brands. With a focus on quality, teamwork, and cutting‑edge technology, our Mexico operations are our largest global…